Customer Experience Associate - Baby & Kids Retail

Carter's; Windsor; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading children's apparel retailer in Windsor is seeking a Sales Associate to provide excellent customer service while assisting families with their needs. The ideal candidate will greet customers warmly, help them with product features, and resolve issues effectively. This role offers professional development opportunities and competitive compensation at $17.60 per hour. Join a welcoming environment that values teamwork and personal growth.

Benefits

Employee Assistance Program

30% discount on brands

Referral bonuses

Flexible schedules

Qualifications

• Positive and solutions-oriented mindset is necessary.
• Demonstrated customer service and engagement skills are appreciated.
• Effective communication skills in verbal and written forms are essential.

Responsibilities

• Welcome customers with a warm greeting and assist with product features.
• Resolve issues proactively in a busy retail setting.
• Assist customers with omnichannel needs for positive experiences.
• Execute point of sale transactions accurately.
• Complete floor replenishment and shipment tasks.
• Articulate promotions and loyalty programs to customers.
• Maintain store safety and cleanliness.

Skills

Customer service and engagement skills

Effective verbal and written communication

Solutions-oriented mindset

Ability to manage multiple tasks

Job description

A leading children's apparel retailer in Windsor is seeking a Sales Associate to provide excellent customer service while assisting families with their needs. The ideal candidate will greet customers warmly, help them with product features, and resolve issues effectively. This role offers professional development opportunities and competitive compensation at $17.60 per hour. Join a welcoming environment that values teamwork and personal growth.