Customer-Centric Service Advisor | Growth & Benefits

Trotman Auto Group; Comox; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive group in Canada is seeking a Service Advisor to join their team in Comox. This role involves providing exceptional customer service, conducting vehicle inspections, and maintaining effective communication with clients about their vehicle status. Ideal candidates will have over a year of experience in a similar role, proficiency with DMS systems, and a passion for customer service. A competitive salary of $60,000-$80,000 is offered, along with comprehensive benefits.

Benefits

Competitive salary

Access to medical, dental, and mental wellness services

Career growth and development opportunities

Qualifications

• 1+ years experience as an automotive service advisor or related role.
• Passionate about cars and customer service.
• Motivated to grow in a fast-paced environment.

Responsibilities

• Provide top-notch service by listening to customer concerns.
• Perform thorough multi-point inspections and compile accurate quotes.
• Maintain effective communication with Service Technicians.

Skills

Customer service skills

Communication skills

Interpersonal skills

Proficiency in MS Office

Experience with DMS systems

Tools

MPI Software

DMS systems (PBS, CDK, Keyloop Serti)

Job description

A leading automotive group in Canada is seeking a Service Advisor to join their team in Comox. This role involves providing exceptional customer service, conducting vehicle inspections, and maintaining effective communication with clients about their vehicle status. Ideal candidates will have over a year of experience in a similar role, proficiency with DMS systems, and a passion for customer service. A competitive salary of $60,000-$80,000 is offered, along with comprehensive benefits.