Customer Care Agent - Remote

srecruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A remote service company is seeking a Customer Care Agent to provide exceptional support to clients. The role offers 100% virtual work from home, a flexible schedule, and opportunities for rapid career growth. Candidates should possess excellent communication skills and a strong work ethic, willing to engage with clients via phone and assist them with products and services. Join a fun, energetic culture aimed at protecting families and serving communities.

Benefits

100% Virtual Work

Flexible schedule

Fun and positive team culture

Career growth opportunities

Qualifications

• Experience in customer service is an advantage.
• Strong work ethic and drive to succeed are essential.
• Ability to work both independently and as part of a team.

Responsibilities

• Call and receive calls from clients to ensure their satisfaction.
• Schedule appointments for clients requesting benefits.
• Present and explain products and packages to clients virtually.
• Complete applications and assist with management training.
• Attend ongoing training sessions for professional growth.

Skills

Excellent communication skills

Active listening

Problem-solving

Adaptability

Team collaboration

Job description

About the job Customer Care Agent - Remote

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.