Creative Lead – Marketing Specialist
Location: Big White Ski Resort, BC (based on-mountain with occasional work from Kelowna office)
Job Type: Full-time, Year-Round, Permanent
Hours: 40 hours per week
Wage: $37.00 per hour
Benefits: Health benefits and resort perks
About Big White
Big White Ski Resort is Canada’s Favourite Family Resort, known for legendary Okanagan Champagne Powder, world-class terrain, and a welcoming community. We are passionate about creating unforgettable guest experiences both on and off the slopes, and our marketing team plays a key role in telling that story.
The Opportunity
We are seeking a Creative Lead – Marketing Specialist to join our in‑house marketing team. This role blends marketing campaign strategy, brand direction with creative leadership and design expertise.
Key Responsibilities
Marketing & Campaign Strategy
- Contribute to the planning and rollout of marketing campaigns, ensuring creative execution supports the resort’s positioning as Canada’s Favourite Family Resort.
- Analyse guest demographics, market research, and tourism trends to identify opportunities for campaign development.
- Advise internal stakeholders on creative approaches to strengthen brand storytelling and maximize campaign impact.
- Monitor campaign performance, preparing reports and recommending improvements.
- Support partnerships, collaborations, and community events with campaign‑driven creative assets.
Creative Leadership & Brand Direction
- Guide the creative vision for marketing campaigns, establishing brand guidelines and ensuring all collateral reflects consistent storytelling and guest engagement.
- Oversee the creative development and production of campaign materials (brochures, posters, trail maps, signage, merchandise graphics, digital assets), ensuring alignment with marketing objectives.
- Translate marketing strategies into compelling design directions for team members and external partners to execute under your guidance, ensuring creative work aligns with brand standards and campaign goals.
- Direct in‑house and contract photographers/videographers to produce social and multimedia content that supports campaign strategies.
- Maintain and evolve the resort’s visual identity system, reinforcing brand standards across all communications and platforms.
Collaboration & Workflow
- Work directly with Sales & Marketing leadership and other departments to align creative output with operational priorities and campaign strategies.
- Prioritise creative requests, overseen timelines, and track campaign outcomes to ensure efficiency and effectiveness.
- Collaborate with external agencies, contractors, and partners to deliver high‑quality campaign materials on time and on brand.
Skills & Experience
- Degree in Marketing, Graphic Design, or a closely related field (Required).
- Minimum 5 years of professional experience in advertising, marketing, or design roles, ideally within tourism, sports, or hospitality.
- Advanced proficiency in Adobe Software (Photoshop, Illustrator, InDesign) and other design tools.
- Strong portfolio showcasing marketing campaigns and design work.
- Knowledge of digital marketing platforms, branding, and campaign analysis tools.
- Excellent communication, collaboration, and project coordination skills.
- Creative, detail‑oriented, and results‑driven, with the ability to balance strategy, leadership, and design execution.
Why Join Big White?
- Be part of a collaborative, creative marketing team at Canada’s Favourite Family Resort.
- Enjoy year‑round employment in a mountain community.
- Access health benefits, staff perks, and resort discounts.
- Work on diverse projects reaching local, national, and international audiences.
- See your creative and strategic work directly enhance the guest experience.