CPIC Operations & People Leader (Hybrid)

Canadian Imperial Bank of Commerce; Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution is seeking a CPIC Administrator to manage daily activities, support Investment Counsellors, and lead an administrative team. The role requires strong organizational skills, decision-making abilities, and a proven record in managing priorities effectively. Responsibilities include coaching staff, assisting with sales strategies, and maintaining client service excellence. The position offers a hybrid work arrangement with competitive salary and benefits in the Vancouver area.

Benefits

Competitive salary

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Paid time off for growth and development

Qualifications

• Proven track record of managing multiple priorities effectively.
• Strong organizational and administrative abilities.
• Experience in the brokerage industry is essential.

Responsibilities

• Manage support staff members and oversee their daily activities.
• Assist with coaching initiatives for Investment Counsellors.
• Monitor referral and sales quality.

Skills

Active Listening

Business Initiatives

Client Service

Collaboration

Customer Experience (CX)

Decision Making

Interpersonal Communication

Leadership

Operational Efficiency

People Management

Education

Relevant degree or equivalent experience

Job description

A leading financial institution is seeking a CPIC Administrator to manage daily activities, support Investment Counsellors, and lead an administrative team. The role requires strong organizational skills, decision-making abilities, and a proven record in managing priorities effectively. Responsibilities include coaching staff, assisting with sales strategies, and maintaining client service excellence. The position offers a hybrid work arrangement with competitive salary and benefits in the Vancouver area.