Court and Client Representative

Ministry of the Attorney General; Gore Bay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government department is hiring a Court and Client Representative in Gore Bay. This role involves supporting judicial processes, assisting judges and lawyers, and managing court records. Candidates should provide exceptional customer service, possess strong communication skills, and be able to work irregular hours. The position offers a defined-benefit pension plan and various medical benefits. A driver's license in Ontario is necessary, and applicants should be prepared for a criminal records check.

Benefits

Defined-benefit lifetime pension plan

Group health and dental benefits

Employee and Family Assistance Program

Qualifications

• Ability to type at least 30 words per minute.
• Available to work an irregular schedule, including weekends and holidays.
• Licensed to drive in Ontario.

Responsibilities

• Support judges, lawyers, the public, and justice system participants.
• Manage court records and draft court documents.
• Guide the jury selection process.

Skills

Customer service

Effective communication

Attention to detail

Technical troubleshooting

Job description

Court and Client Representative

Job ID: 238628
Posting status: Open
Organization: Ministry of the Attorney General
Division: Court Services
City: Gore Bay
Position(s) language: English
Job term: 1 Permanent
Job code: 10OAD – Office Administration 10
Salary: $29.53 – $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

About the job

Working in court administration is dynamic and exciting – every day is different. You can expect to:

• work with and support judges, lawyers, the public and justice system participants
• work both in the courtroom and at the court office
• manage court records, receive and draft court documents and review legal documents
• support online, hybrid, and in-person hearings and use court recording equipment
• guide the jury selection process and manage court materials

What you bring to the team

Mandatory requirement

• You can type at least 30 words per minute

Additional requirements

• available to work an irregular schedule, including on weekends and holidays
• willing to travel to different courts by air or car
• licensed to drive in Ontario

Technical skills

• apply guidelines, procedures, policy, legislation and regulations to your work
• adapt and learn new skills and digital processes
• troubleshoot basic issues with computer equipment and seek technical support when necessary
• host court proceedings using online meeting software
• search for information and enter data in computer programs and databases

Communication and client service skills

• provide exceptional customer service
• communicate confidently and effectively when you write and speak
• work with complex information and explain it clearly to the public
• pay close attention to detail when completing written tasks

Problem solving and judgement skills

• take initiative to identify issues and recommend or implement solutions
• apply good judgement in challenging situations
• be discreet and keep sensitive information private

Planning and organizational skills

• prioritize tasks to meet deadlines and adjust when plans change
• work on your own or with a team

Cash/Payment skills

• use a cash register to receive payments
• calculate fees, collect and balance daily transactions
• complete a daily record of received payments

What we offer:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counselling services

Additional information:

Apply by: Monday, January 5, 2026 11:59 pm EST

Position details: 1 English Permanent, 27 Phipps St, Gore Bay, North Region, Criminal Record and Judicial Matters Check

Compensation group: Ontario Public Service Employees Union

Work hours: Schedule 3 (Schedules 3 – The normal hours of work for employees on these schedules is 36 1/4 hours per week and 7 1/4 hours per day.)

Category: Legal Services

Posted on: Wednesday, December 10, 2025

Note:

About security checks:

A criminal or other federal offence recorddoes not automatically disqualify youfrom the position. We consider each situation based on the position’s responsibilities.

If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in.

Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.