Counter Sales - Plumbing & HVAC

Noble Corporation; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A plumbing and HVAC supply company in London is looking for a Counter Sales Associate. The role focuses on delivering exceptional customer service, processing orders, and providing product information. Candidates should have at least two years of customer service experience, strong communication skills, and the ability to lift 50lbs. The company offers internal growth opportunities and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Internal growth opportunities

Student Loan Repayment Benefit

Qualifications

• Minimum two years’ customer service experience.
• Strong interpersonal and relationship building skills.
• Exceptional customer service and communication skills.
• Able to safely lift upwards of 50lbs.

Responsibilities

• Provide direct sales service and product line information to our customers.
• Process sales, including entering orders and scheduling delivery.
• Evaluate customer’s needs and upsell product where appropriate.

Skills

Customer service experience

Interpersonal skills

Communication skills

Job description

Job Overview and What We Offer You

At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates!

Start a rewarding career at our London Branch as a Counter Sales Associate (Plumbing & HVAC)! We are in business to help our customers succeed!

What We Offer You

• Internal growth opportunities
• Access to training and development programs
• Comprehensive benefits package:
  • Medical & Dental coverage
  • Pension and RRSP contribution opportunities
  • Additional insurance coverage
• We invest in our most important asset: our teammates — now offering a Student Loan Repayment Benefit!
• An opportunity to be part of a supportive and close-knit team!

The Counter Sales position ensures that we maintain our commitment to deliver the best client service in the business. This teammate will ensure our customers are provided outstanding service for their orders, while ensuring sales and gross profit are maximized. This position is ideal for those who possess exceptional customer service skills and want to learn and grow within a thriving organization.

When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?

How you Contribute to Noble's Success

• Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
• Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Other related branch duties to support business needs

Must Haves and Nice to Haves

You Must Have:

• Minimum two (2) years’ customer service experience
• Strong interpersonal and relationship building skills
• Exceptional customer service and communication (written & verbal) skills
• Able to safely lift upwards of 50lbs

Who We Are

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too! We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly.