Cookie Crew

Insomnia Cookies; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A popular cookie delivery company in Toronto is seeking enthusiastic team members for the COOKIE CREW role. As part of this exciting team, you will greet guests, take orders, and bake delicious cookies. Ideal candidates are outgoing, have strong customer service skills, and can work flexible hours including nights and weekends. Join us to create a fun and fulfilling work environment while serving our community delicious cookies!

Benefits

Pay on Demand

Paid vacation and sick time

Employee discount and FREE cookies

Qualifications

• Prior experience in a customer service focused role - preferred.
• Personable, genuine, outgoing demeanor.
• Must be 18 years or older to be employed.

Responsibilities

• Greet guests and take their orders.
• Help customers understand menu items.
• Bake cookies to perfection.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Overview

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited takeout options available (this was back in 2003!), our founder, Seth, took matter into his own hands. Fast forward 20 years and so... many... cookies later, Insomnia Cookies has become a cult brand known for its rabid following of cookie lovers who crave warm, delicious delivery all day and late into the night.

We’re now very excited to bring our late-night favourite to Toronto and we are actively interviewing candidates for the COOKIE CREW role at our Canadian flagship store adjacent to York University! We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!

Who We Are!

Insomnia Cookies Timeline

Core Values

SWEET PERKS

• Pay rate: $17/hr
• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

QUALIFICATIONS

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays

ABOUT US

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many...cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!