Continuous Improvement Analyst

Metro Inc.; Toronto; On-site; CAD 62,000 - 94,000; Full time

Job summary

A leading grocery retailer in Ontario is seeking a Continuous Improvement Analyst to enhance operational efficiency through data analysis and process optimization. The role involves collaborating with different departments to identify opportunities for improvements and implementing technological solutions. Candidates should possess a degree in a related field and 3-5 years of experience. Proficiency in data manipulation tools such as Power BI, SQL, and VBA is essential. This full-time position offers a salary range of $62,400.00 - $93,600.00 annually.

Qualifications

• Minimum 3-5 years of experience in a similar position.
• Strong ability to analyze and synthesize operational data.
• Experience in retail is an asset.

Responsibilities

• Collect and analyze data to assist in decision-making.
• Identify trends or patterns in complex data sets.
• Support the deployment of a distribution network optimization model.
• Identify automation opportunities for process optimization.
• Design and improve tools for operational tasks.

Skills

Data analysis

Data visualization

Statistical modeling

Power Query

Power BI

VBA

SQL

Python

MS Office suite

Project management

Education

University degree in computer science, mathematics, engineering or relevant field

Tools

Power BI

Excel

Access

Job description

Position Title: Continuous Improvement Analyst

Job Requisition ID: 46185

Career Group (ADSP): Administration

Division: Qc - Amélioration Continue (80300526)

Department: Continuous Improvement

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $62 400.00 - $93 600.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

This posting is for an existing full-time, temporary backfill, ending September 2026.

Summary

To make our food store operations ever more efficient, Metro is setting up a continuous improvement team whose mandate will be to identify and implement initiatives to improve our operational excellence in order to better serve our customers. Whether it's implementing technological solutions or reviewing ways of doing things, the continuous improvement team will work in collaboration with the operations teams of our banners (Metro Québec, Metro Ontario, Super C, Food Basics, Adonis) to simplify and improve the experience of our customers and employees. The incumbent, in collaboration with a multi-departmental team, has the main mandate of collecting, analyzing and measuring data in order to identify opportunities to optimize our operational processes within our stores and to facilitate decision-making and project prioritization.

Specific Responsibilities

• Collect and analyze data and statistics to produce reports with periodic performance indicators to assist in decision-making
• Identify, analyze, and interpret trends or patterns in complex data sets and create data visualization tools
• Analyze existing data by finding correlations or establishing statistical models to understand megatrends and improve supply chain impacts on store efficiency
• Support the deployment of a distribution network optimization model
• Analyze, document and map business processes
• Identify automation opportunities to ensure process optimization and improved operational efficiency
• Design and improve work tools aimed at simplifying and standardizing operational tasks
• Assist in defining end-user requirements to meet business needs
• Apply statistical and mathematical models to understand and solve problems on data

Qualifications

• University degree in computer science, mathematics, engineering or any other relevant field
• Minimum 3-5 years of experience in a similar position
• Strong ability to analyze, manipulate data, synthesize and model operational issues
• Maitrise Power Query, Power BI
• Proficiency in VBA, SQL and Python languages
• Proficiency in MS Office suite software
• Advanced level in the development of office tools (Excel and Access – macros and VB)
• Ability to manage multiple projects at once
• Experience in retail (asset)

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artificial Intelligence in Recruitment: At METRO, we are committed to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.