Content Designer

Finance Professionals Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Content Designer to strategically create and deliver content. Ideal candidates will have at least 4 years of writing experience, excellent problem-solving skills, and proficiency in English. This role involves collaboration with teams across Business Banking Credit tools, focusing on content standards and user engagement. An inclusive environment is fostered, welcoming diverse abilities.

Qualifications

• At least 4 years of writing experience at a creative agency or in-house creative team.
• Proficiency in English.
• A portfolio of work samples showcasing your copywriting work.

Responsibilities

• Responsible for content design and strategy across Business Banking Credit tools.
• Work with product, design, and tech partners towards shaping requirements.
• Contribute to collaborative ideation and design activities.

Skills

Collaboration

Understanding complex business requirements

Content strategy expertise

Excellent problem-solving skills

English proficiency

Writing experience

Education

Post-secondary education, university degree or college diploma

Job description

Our client a leading financial institution in Downtown Toronto, is looking for a Content Designer to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Overview

Typical Day in role:

As a content designer, you will have the opportunity to shape the conversations we conduct through each of our digital products. To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message.

You’ll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You’ll make sure that every experience – from the overtly promotional to the purely transactional – embodies its core value as our clients move through and engage with it. In short: you’ll use content to connect what our digital products can do with what truly matters to our clients.

Responsibilities

• This designer is jointly responsible (with other team members) for the content design and strategy across bank’s suite of Business Banking Credit tools.
• The designer will work with product, design and tech partners towards shaping requirements for product features.
• The designer will help to shape content standards across bank’s suite of Business Banking Credit tools.
• The designer will also contribute to collaborative ideation and other collaborative design activities with colleagues in and outside of design.

Must-Have Skills

• Great collaborator and teammate.
• A willingness to understand complex business requirements within the highly regulated context of the bank.
• Produce at high velocity, across multiple streams of work.
• Content strategy leader and expert, including expertise in accessibility.
• At least 4 years of writing experience at a creative agency or in-house creative team
• Excellent problem-solving skills and the ability to think critically about the challenge at hand
• Proficiency in English
• A portfolio of work samples showcasing your copywriting work

Nice-To-Have Skills

• Great presenter.
• Some UX research experience (this would be extremely nice to have).
• Facility in French
• A working knowledge of accessibility standards and methods to address them
• A knowledge of design and technology trends

Soft Skills Required

Education

• A post-secondary education, ideally with a university degree or college diploma

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.