Content Designer

IMCS Group; Toronto; Hybrid; CAD 65,000 - 85,000; Part time

Job summary

A staffing company in Toronto is looking for a Content Designer for a 6-month contract. You will craft thoughtful, user-focused content for various digital products and collaborate with cross-functional teams to ensure a seamless user experience. Ideal candidates should have a strong portfolio in UX writing and possess excellent communication skills. This position offers a hybrid work model, combining both remote and on-site work.

Qualifications

• Experience in content design or UX writing.
• Strong writing, editing, and communication skills.
• Proven experience with content strategy and accessibility.
• Ability to navigate complex feedback.
• Experience in cross-functional teams.
• Portfolio demonstrating UX writing work.

Responsibilities

• Craft user-focused content for digital products.
• Develop content strategies that align with business goals.
• Collaborate with PMs, Designers, and Engineers.
• Ensure content meets regulatory and brand requirements.
• Advocate for accessibility in all content.
• Contribute to content standards and guidelines.
• Use analytics to validate content decisions.

Skills

Content design

UX writing

Excellent writing skills

Communication skills

User-centered design

Content strategy

Accessibility best practices

Collaboration within teams

Job description

Overview

Delivery Manager @ IMCS Group | Recruiting, Staffing.

Job Title: Content Designer

Location: Toronto, ON (Hybrid)

Duration: 06 Month Contract with possible extension

Responsibilities

• Craft thoughtful, user-focused content for digital products including microcopy, UI text, onboarding flows, error messages, tooltips, and in-app communication.
• Develop and maintain content strategies that align with business goals, user needs, and brand voice.
• Collaborate with Product Managers, UX / UI Designers, and Engineers to define and execute user experiences from ideation through launch.
• Partner with Legal, Compliance, and Marketing to ensure content meets all regulatory, legal, and brand requirements.
• Advocate for accessibility, inclusivity, and plain language in all content.
• Help shape content standards and contribute to content systems, libraries, and guidelines.
• Use research, analytics, and user feedback to validate content decisions and iterate for improvement.

Qualifications

• Experience in content design, UX writing, or a related field.
• Excellent writing, editing, and communication skills with a strong attention to detail.
• Proven experience with content strategy, accessibility best practices, and microcopy.
• Comfortable navigating complex feedback from legal, compliance, and marketing stakeholders.
• Experience working within cross-functional teams (Product, Design, Tech).
• Ability to balance user needs with business goals and technical constraints.
• Portfolio or samples demonstrating UX writing / content design work.

Seniority & Employment

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Design
• Industries: Banking; IT Services and IT Consulting; Information Services