Content Designer

ICONMA; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading banking firm is seeking a Content Designer for their Toronto, ON / Hybrid location. You will collaborate with design teams to create user interface copy and contribute to the content strategy. Ideal candidates should have a relevant degree and experience in product design with exceptional writing skills. This role offers health benefits and opportunities for growth.

Benefits

Health Benefits

Referral Program

Excellent growth and advancement opportunities

Qualifications

• 3-5 years of experience, with at least 2 years in product design or digital experiences.
• Strong portfolio demonstrating a range of UX writing abilities.
• Familiarity with interactive design and usability principles.

Responsibilities

• Collaborate closely with designers to craft seamless digital customer experiences.
• Write clear, accurate, and compelling user interface copy.
• Make recommendations on user requirements for projects.

Skills

Expert writing

Editing and proofreading

User-centered design

Collaboration

Content strategy

Education

Degree in a writing or design related discipline

Tools

Figma/Figjam

Confluence/Jira

Job description

Overview

Our Client, a Banking company, is looking for a Content Designer for their Toronto, ON / Hybrid location.

Responsibilities

• Collaborate closely with designers to craft seamless digital customer experiences
• Write clear, accurate and compelling user interface copy
• Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
• Make recommendations on user requirements for projects and contribute to project scoping and planning
• Obtain competitive experience evaluations and customer data and establish benchmarks for content
• Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Present content concepts in collaboration with designers
• Write and design in accordance with design system
• Contribute to the development of the team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

Requirements

• Degree in a writing or design related discipline
• 3-5 years of experience, with a minimum of 2 years in product design or creation of digital experiences
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
• A passion for great experience design
• Proficiency in adapting processes to meet project needs
• Willingness to collaborate
• Self-motivated, flexible, organized, and accountable
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities
• Seasoned writer
• Familiarity with Figma/Figjam and Confluence/Jira
• Content strategy
• Knowledge of online marketing, advertising and other interactive experiences
• Banking Experience is a plus
• UX Experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

Equal Opportunity

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.