Consultant, Organizational Effectiveness

City of Mississauga; Mississauga; On-site; CAD 89,000 - 120,000; Full time

Job summary

A municipal government in Ontario is seeking a Consultant for Organizational Effectiveness to lead corporate initiatives including engagement surveys and change management strategies. The ideal candidate will have relevant HR qualifications, experience in strategic workforce planning, and effective communication skills. This is a temporary position for up to 18 months with a salary range of $89,464 to $119,286 annually.

Qualifications

• Post-secondary degree/diploma and relevant HR experience required.
• Experience with PROSCI principles and strategic workforce planning.
• Strong project management and effective presentation skills required.

Responsibilities

• Drive corporate-wide organizational effectiveness initiatives.
• Support employee engagement and pulse surveys.
• Implement change management strategies and tools.

Skills

PROSCI change management principles

Strategic workforce planning

Employee listening techniques

Effective presentation skills

Project management

Communication skills

Education

Post-secondary degree/diploma in HR Management, Business Management, or Psychology

Job description

Consultant, Organizational Effectiveness

Req ID:27121
Vacancy Type: Temporary
Contract Duration: Up to 18 months
Number of Positions:1
Closing Date:09/23/2025

The overall purpose of the Organizational Effectiveness Consultant is to drive corporate wide organizational effectiveness initiatives. This is accomplished by supporting key City strategic initiatives such as the City’s Leader Succession Planning Program; Employee Listening Strategy (including the delivery of the City’s employee engagement survey); Strategic Workforce Planning Process; change management principles, HR Communication protocols and guidelines and other related OE functions.

Duties and Responsibilities

• Collaborate with the Manager of Organizational Effectiveness along with the other Organizational Effectiveness Consultant to:
• Support and deliver on team objectives and annual work plan items for the Organizational Effectiveness unit within the Talent Management section.
• Work with key stakeholders to build and execute corporate-wide employee engagement and pulse surveys.
• Support the development of the business process and maintain infrastructure of the Leader Succession Planning Program.
• Deliver citywide organizational change function that includes a focus on the people side of change and supporting large organizational change initiatives.
• Create and implement change management strategies, tools and plans for HR Operational staff to utilize when supporting clients to maximize employee adoption and usage and minimize resistance.
• Develop and implement a HR divisional communications framework working in alignment and collaboratively with Strategic Communications to set out standards and protocols for all HR communication messaging.
• Facilitate Strategic Workforce Planning exercises for large, complex multi-division engagements to optimize talent usage, organizational structure and increase cost-savings, efficiencies.
• Create and implement Strategic Workforce Planning tools and support mechanisms for HR Operational staff to utilize in supporting clients.
• Researches, identifies and monitors internal and external trends impacting organizational effectiveness and change.
• Responsible for supporting and developing business processes related to the City onboarding/exit interview processes.
• Responsible for metrics and measurement criteria regarding the evaluation of the organizational effectiveness elements within the Talent Management Strategy.
• Performs other duties as assigned.

Skills and Qualifications

• Post-secondary degree/diploma i.e., HR Management, Business Management, Business Administration (major Psychology) with focus on HR and/or certifications in Organizational Development and Change Management principles (PROSCI) or 3 years’ equivalent work related experience.
• Requires experience in: PROSCI change management principles; strategic workforce planning; employee listening techniques and approaches; and Leader Succession planning.
• Strong project management and program development skills for the delivery of enterprise wide initiatives.
• Effective presentation skills.
• Ability to manage difficult situations by working to achieve a beneficial agreement or resolution where possible; listen and clear communication to resolve.
• Ability to communicate complex ideas in persuasive and compelling manner both verbally and in writing to all levels of leaders, employees and vendors.
• Ability to work with all levels of leaders in operations to support, sustain and enhance organizational effectiveness strategies, processes and implementation plans.

Hourly Rate/Salary: $89,464.00 - $119,286.00
Hours of Work: 35
Work Location: Civic Centre
Organization Unit: LEG/Organizational Effectiveness
Department/Division/Section: LEG/Legislative Services Dept, LEG/HR Division, Talent Management
Non-Union/Union: Non Union

We thank all who apply; however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.