Compliance Manager, Regulatory Compliance

Company 58; Toronto; Hybrid; CAD 86,000 - 156,000; Full time

Job summary

A leading financial services provider is hiring a Compliance Manager Regulatory Compliance in Toronto. This role supports the compliance management program and requires extensive regulatory knowledge, strong communication skills, and the ability to influence others. The position offers a hybrid work model with competitive compensation ranging from $86,250 to $155,250 CAD, alongside comprehensive benefits.

Benefits

Health and dental benefits

Retirement savings plans

Generous paid time off program

Qualifications

• Experience with OSFI, FCAC, OPC, and CDIC regulations.
• Ability to review, interpret, and document legislation.
• Effective at managing multiple objectives.

Responsibilities

• Review and summarize applicable legislation.
• Support the regulatory compliance management program.
• Develop and maintain training programs.

Skills

Compliance expertise

Legal experience

Excellent communication

Risk assessment

Interpersonal skills

Negotiation skills

Organized

Education

Niche compliance expertise in financial services

Tools

Windows

Microsoft Office

Archer

Excel

Job description

Overview

As a federally chartered bank and federally and provincially regulated trust company, Manulife Bank and Manulife Trust (Manulife Bank) are subject to numerous legislative requirements including the Bank Act, the Trust and Loans Company Act, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, and the Personal Information Protection and Electronics Document Act, among others.

The Compliance Manager Regulatory Compliance is responsible for supporting the effective operation of Manulife Bank’s regulatory compliance management program, including maintenance of all relevant regulatory compliance management records, risk and control assessments, evidence of controls, compliance issues, and associated corrective action plans. The role requires an expert professional who can review and interpret legislation and document requirements in plain language. This role prepares quarterly and annual compliance reports for applicable collaborators, including Manulife Bank’s Board of Directors, in consultation with the Director Regulatory Compliance and the Chief Compliance Officer. Experience working with regulators and an understanding of bank industry issues impacting the business is essential.

In addition to the Bank Compliance team, this role interacts with senior leaders, the Legal department, and broader compliance teams.

Position Responsibilities

• Review, interpret, and summarize applicable legislation; ensure relevant team members understand requirements and actions needed to meet compliance requirements.
• Support the ongoing management of the regulatory compliance management program, as well as policies and procedures to ensure they meet applicable regulatory requirements.
• Develop, update, and maintain training programs and distribute them to various team members.
• Build and maintain regulatory records in the regulatory compliance management database (RCMD) for completeness and accuracy; assess controls and risk within the RCMD.
• Act as Compliance point of contact for risk and control self-assessments.
• Lead potential compliance issues and action plans with business partners.
• Support the preparation and coordination of quarterly and annual compliance reporting and attestations, including content for Board of Directors and Committee meetings.
• Maintain the team SharePoint site and document repository.
• Review, prepare, and develop documentation in response to regulatory requests, working with the Director Regulatory Compliance and Chief Compliance Officer.
• Participate in other tasks as assigned from time to time.

Key Skills

• Ability to exercise judgment in quickly identifying issues, challenging courses of action, and assessing risks.
• Able to develop recommendations and modify plans as business conditions change.
• Balance business needs against policies, procedures, and practices vital to ensure regulatory compliance.
• Influence others on compliance issue resolution without direct authority and act as a strong facilitator.
• Handle sensitive issues that could be exposed to the media or regulators.
• Work effectively with all areas of the business unit.

Required Qualifications

• Niche compliance expertise and/or legal experience in financial services.
• Experience with OSFI, FCAC, OPC, and CDIC requirements and regulations.
• Ability to review, interpret, and document legislation and regulatory requirements.
• Highly organized.
• Excellent written and verbal communication skills with the ability to simplify complex messages.
• Ability to recognize and evaluate the impact of current or potential compliance issues.
• Ability to understand business processes and their risk implications; analyze, reach conclusions, and recommend actions with sound judgment.
• Strong interpersonal, negotiation, and relationship-building skills.
• Adaptable to shifting responsibilities and priorities.
• Collaborative team player willing to support colleagues and share workloads.
• Capable of working independently and within a team.
• Skilled in delivering compliance training and translating legislation into practical guidance.
• Effective at managing multiple objectives and resolving complex issues.
• Able to engage with management and cross-functional teams.
• Builds and maintains positive relationships with regulatory bodies.
• Takes ownership of compliance programs to meet objectives and demonstrates professionalism and high ethical standards.
• Proficient in Windows, Archer, Microsoft Office, Excel, and AWD.

Preferred Qualifications

• Legal background is considered an asset.
• Experience with the Archer system is an asset.
• Subject matter expertise in banking legislation, products, and procedures across various operational areas is desirable.

When you join our team

Well empower you to learn and grow the career you want. We recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us, visit. We are an Equal Opportunity Employer.

At Manulife / John Hancock we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Required Experience:

Manager

Key Skills

Abinitio, Apprentice, Dermatology, Cost Estimation, Data Networking, Liaison

Employment Type:

Full-Time

Experience:

years

Vacancy:

1