Community Engagement & Events Coordinator

Yonge Street Mission; Toronto; On-site; CAD 47,000 - 55,000; Full time

Job summary

A vibrant non-profit organization in Toronto is seeking a Community Engagement & Events Coordinator to support fundraising efforts and community partnerships. The ideal candidate will have excellent communication skills and a passion for social justice. Responsibilities include managing donor relations, planning events, and enhancing engagement strategies. This full-time role offers a starting salary of $47,371.37 and opportunities for professional growth.

Benefits

Comprehensive benefits package

Market competitive salary

Qualifications

• 3-4 years of professional work experience including customer service.
• Experience in managing relationships from initial inquiries through engagements.
• Ability to work in a multi-faith, multi-cultural environment.

Responsibilities

• Support community members partnering with YSM.
• Plan and execute YSM’s annual events.
• Cultivate donor and community relationships.

Skills

Administrative abilities

Customer service skills

Verbal communication

Written communication

Relationship management

Collaborative approach

Cultural competence

Computer skills

Education

Post-secondary education

Tools

Google Workspace

Microsoft Windows

Raiser’s Edge

Job description

Overview

Yonge Street Mission (YSM) is a vibrant non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896 we’ve worked to transform the lives of people living with poverty by offering wrap-around support via holistic programs and services and a pathway which enables street-involved youth, families in need, adults experiencing poverty, and vulnerable communities to move from surviving to thriving.

We seek a diverse range of staff who are key to advancing our mission: Christians who have a heart for neighbours in need, a desire to transform lives, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

The Opportunity

YSM’s Philanthropy team motivates and inspires donors, volunteers and prospects to engage with and invest in YSM, helping us make Toronto a city where people and not poverty thrive.

We are seeking a Community Engagement & Events Coordinator who can support community members as they partner with YSM. Reporting to the Director Development & Communications, this role provides excellent customer service and positive relations with donors, the community and other YSM staff and volunteers to help strategically expand fundraising capacity, increase engagement and revenue generation, and positively impact YSM’s strategic and philanthropic goals.

This position cultivates meaningful relationships through effective engagement of donors, partners and supporter prospects in the community by client- and detail-oriented execution of events (YSM-organized and third party), educational engagements, and community support (whether financial or through donated goods) with churches, organizations, individuals and groups.

Core responsibilities

• Gifts in kind (GIK)
• Support the administrative aspects of goods and products being donated to YSM to ensure full gift information and donor data capture for inventory management, donor acknowledgement and receipting to grow the community of YSM’s donors of needed goods and services.
• Project: GENERATION group engagement & team building initiative
• Support YSM widening in its base of support and increasing fundraising revenues through support of the booking, billing and follow-up process with organizations and groups participating in our signature team-building and employee group engagement program Project: GENERATION (P:G).
• Help deliver P:G program presentations by speaking to groups, delivering educational tours and impactful positive user experiences during group engagements. Contribute to the stewardship and cultivation of participating organizations and team members in order to encourage additional future bookings and build a broadening base for ongoing and deepening YSM support.
• YSM-organized and third party events
• Provide vital organizing and planning to the execution of YSM’s annual Winter Walk for Neighbours in Need, including participating in overall event planning, vendor identification, management and contracting; walker support (including the online peer-to-peer fundraising system); oversight of key volunteer recruitment and management functions; and collaboration with the team to ensure a positive participant and volunteer experience. Support post-event evaluations, donor acknowledgements and close-down reporting. Undertake similar functions and offer consulting support to various community event organizers and / or groups, including speaking and appearing at engagements when required to represent YSM at community events and accept fundraising proceeds.
• Community Engagement
• Help YSM deepen its relationships with churches, schools, organizations / corporations and groups as they engage with, give to, and fundraise in support of YSM. Support ongoing communication and follow-up with constituent groups to deepen relationships and broaden understanding of YSM’s 100 programs and services.

Qualifications

• Superlative administrative and organizing abilities with keen attention to detail
• A high level of responsiveness and customer service skills with experience in managing relationships from initial inquiries through engagements and thanking
• Excellent verbal and written communication skills including sound grammar and clear writing
• Preferred prior work in creating ongoing engagement and partnerships with corporate, church and other organization / group supporters; ideally in the nonprofit sector
• Well-developed collaborative relational approach with colleagues, volunteers, donors and partners, paired with strong listening skills
• Adaptable, mature and able to remain calm and positive in handling simultaneous tasks and deadlines, and in engaging with a diverse community and YSM’s broad staff team
• Comfort engaging with groups in an informative and compelling fashion
• Proficient computer skills including Google Workspace, Microsoft Windows programs; familiarity with CRMs like Raiser’s Edge (donor database)
• Post-secondary education with a minimum of 3-4 years of professional work experience including customer service and / or relationship management
• Cultural competence, bias awareness, and anti-oppression principles: ability to work positively in a multi-faith, multi-cultural environment
• Commitment to living out personal Christian faith and alignment with YSM’s principles, mission, vision and values

Personal qualities

• Unfailing ability to work collegially and cooperatively within teams and with donor and volunteer groups
• Maturity with openness to feedback and continuous improvement
• Strong Christian faith and ability to embody Gospel principles in daily dealings
• Passion for social justice and compassion for those living in poverty
• Discretion, diplomacy, patience, positivity, energy and enthusiasm; able to stay calm under workload pressure

Compensation : YSM offers market competitive rates and a starting salary of $47,371.37 for this role, plus a comprehensive suite of benefits and perks.

Deadline for Application : August 24, 2025

Start Date : ASAP

While we appreciate all responses, only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process.

Date Posted : August 7, 2025

Required Experience : Senior IC

Key Skills

Business Development, Employee Orientation, Public Health, Account Management, VersionOne, Conflict Management, Project Management, Relationship Management, Team Management, Customer relationship management, Human Resources, Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

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