Communication & Engagement Consultant

TEEMA; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare communications consultancy is seeking a Lead Communication professional to execute and optimize engagement initiatives in alignment with organizational strategy. This role involves collaborating across teams, monitoring communication effectiveness, and managing vendor relationships. Ideal candidates have experience in large-scale technology projects within healthcare, an understanding of OCM principles, and strong visual communication skills.

Qualifications

• Proven experience in large-scale, multi-stakeholder technology transformation projects, preferably in health care CIS.
• Strong understanding of OCM principles and interdependencies.
• Ability to translate complex clinical and technical concepts for diverse audiences.

Responsibilities

• Execute targeted communication and engagement initiatives aligned with the OCM strategy.
• Track effectiveness of communication efforts and adjust tactics as needed to meet program goals.
• Work closely with program leads to ensure communication plans evolve with program needs.

Skills

Project coordination

Stakeholder engagement

Visual communication

User-centered design

Ethnographic research

Job description

Lead Communication & Engagement Activities

Execute targeted communication and engagement initiatives aligned with the OCM strategy.

Use stakeholder, impact, and readiness assessments to inform content and engagement design.

Select optimal communications tools and channels based on channel assessments to maximize reach and impact.

Create visually compelling content that energizes and informs.

Monitor & Optimize

Track effectiveness of communication efforts and adjust tactics as needed to meet program goals.

Collaborate Across Teams

Work closely with program leads to ensure communication plans evolve with program needs.

Maintain alignment with Fraser Health Corporate Communications and related Fraser Health policies (brand, digital communications, media relations, etc.)

Manage Print & Vendor Coordination

Oversee print vendor relationships and manage materials for site readiness and training.

Support Ad Hoc Needs

Respond to emerging communication and engagement content requests.

Contribute to regional and site-level communication plans and materials.

What you must have

• Proven experience in large-scale, multi-stakeholder technology transformation projects, preferably in health care CIS.
• Strong understanding of OCM principles and interdependencies.
• Ability to translate complex clinical and technical concepts for diverse audiences.
• Skilled in visual communication, user-centered design, and ethnographic research.