Commercial Insurance Account Manager

Morison Insurance Brokers Inc.; Burlington; On-site; CAD 55,000 - 75,000; Full time

Job summary

A family-owned insurance brokerage in Burlington is seeking a Commercial Insurance Account Manager. The role involves managing a portfolio of commercial clients, ensuring their needs are met with exceptional service. Ideal candidates will have a RIBO license, strong communication skills, and a collaborative mindset. This full-time position offers competitive salary and benefits including RRSP matching and vacation time.

Benefits

RRSP matching program

Group Benefits Plan (health, dental, vision)

4 weeks vacation

Regular team social events

Qualifications

• RIBO license required.
• Experience in Commercial Property & Casualty, Commercial Auto, and Farm Insurance.
• Strong customer service or sales experience preferred.

Responsibilities

• Manage and service commercial accounts.
• Review renewals with clients.
• Market existing accounts to insurance companies.

Skills

Strong communication skills

Customer-focused approach

Ability to manage multiple priorities

Collaborative mindset

Education

RIBO license

Chartered Insurance Professional (CIP)

Tools

CRM systems

Job description

Overview

Job Description

Salary :

Commercial Insurance Account Manager

Location : Burlington, Ontario

Department : Commercial Lines

Employment Type : Full-Time, In-Office

About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values : Go Beyond, Evolve, Own It, Our Promise, and Unified.

Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.

About This Role

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial clients, ensuring their insurance needs are met with expert advice and exceptional service. This role involves handling renewals, addressing client inquiries, marketing accounts to insurers, and supporting new business opportunities through referrals. Its a dynamic position suited for someone who thrives in a fast-paced, client-focused environment.

Responsibilities

• Managing and servicing commercial accounts
• Reviewing renewals with clients, providing coverage recommendations
• Assisting clients with their day-to-day inquiries
• Opportunities to write New Business through referrals
• Marketing existing accounts to insurance companies
• Developing insurance market knowledge in order to know where a risk will fit
• Understand wordings and coverages to be able to compare insurance policies and quotes

Qualifications

• RIBO license
• Knowledge in Commercial Property & Casualty, Commercial Auto, and Farm Insurance
• Completed, enrolled or interested in the Chartered Insurance Professional (CIP) courses would be an asset
• Strong communication skills with confidence in customer-facing conversations
• Previous customer service or sales experience
• Enjoys talking to people and building relationships
• Ability to manage multiple priorities in a fast-paced environment
• Valid G-class driver's license
• Collaborative mindset with enthusiasm for teamwork
• Experience with CRM systems or lead management platforms is an asset

Work Environment & Schedule

• In-office
• Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
• Collaborative in-person team environment

Comprehensive Benefits

• Competitive salary with performance-based growth opportunities
• RRSP matching program
• Group Benefits Plan (health, dental, vision coverage)
• Employee Assistance Program for personal and professional support
• 4 weeks vacation
• Paid personal days and extended Christmas break

Professional Development

• Continuing education opportunities and certification support
• Modern technology and collaborative workspaces
• Clear advancement pathways within our expanding organization

Unique Perks

• Full commission on personal home and auto policies
• Regular team social events and company celebrations
• Work with cutting-edge insurance technology and diverse market access

Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us or inform your interviewer during the selection process.

We appreciate all applications and will contact candidates selected for interviews directly.