CMDB & Service Mapping Lead (Hybrid)

Moneris; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading payment solutions provider in Toronto is seeking a Configuration Management expert to manage and improve their Configuration Management database (CMDB) processes. This role requires a minimum of 5 years of experience and an ITIL certification. The successful candidate will design improvements, lead cross-functional teams, and ensure data integrity. The position is hybrid, offering flexibility and various benefits to support career growth and wellbeing.

Benefits

Performance-based bonuses

Flexible benefits

Retirement planning support

Growth & development opportunities

Holistic wellness support

Paid time off programs

Qualifications

• Minimum of 5 years of experience in Configuration Management.
• ITIL and/or other ITSM designation required.
• Experience with recognized service-mapping framework.

Responsibilities

• Lead the design and accuracy of the Configuration Management database (CMDB).
• Design and oversee improvements to CMDB processes.
• Lead Control Board meetings and maintain effective governance.

Skills

Proficient in TCP/IP networking

Proficient in server components

Proficient in storage components

Proficient in database components

Leading projects

Education

Bachelor's degree in information technology or similar

Job description

A leading payment solutions provider in Toronto is seeking a Configuration Management expert to manage and improve their Configuration Management database (CMDB) processes. This role requires a minimum of 5 years of experience and an ITIL certification. The successful candidate will design improvements, lead cross-functional teams, and ensure data integrity. The position is hybrid, offering flexibility and various benefits to support career growth and wellbeing.