Cloud SWAT Engineer - 24x7 Production & OpenStack Expert

Wind River; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading tech company in Ottawa seeks a Member of Technical Staff - Cloud Engineer for its SWAT team. This role involves supporting cloud platform customers, troubleshooting issues, and collaborating closely with telecom partners. Ideal candidates should have strong backgrounds in Python and C/C++, along with significant experience in software development. Join a firm recognized for its commitment to employee well-being and innovative technology solutions.

Benefits

100% Employee covered Medical, Dental, and Vision insurance

Flexible Time Off policy with 12 observed Holidays

401K with company match

Wellness Benefits through Unmind

Qualifications

• 5+ years of professional software development or SRE experience with Bachelor’s.
• 2+ years of programming experience with Python.
• Strong analytical and debugging skills.

Responsibilities

• Provide Tier 3/4 level customer support, troubleshooting platform and software issues.
• Develop and deliver platform troubleshooting and test features.
• Investigate and resolve issues reported during product verification for customers.

Skills

Python

C/C++

Customer Support

Debugging

Cloud Platforms

Education

Bachelor’s/Master’s degree in Computer Science or related field

Tools

OpenStack

Kubernetes

Ansible

Helm

Job description

A leading tech company in Ottawa seeks a Member of Technical Staff - Cloud Engineer for its SWAT team. This role involves supporting cloud platform customers, troubleshooting issues, and collaborating closely with telecom partners. Ideal candidates should have strong backgrounds in Python and C/C++, along with significant experience in software development. Join a firm recognized for its commitment to employee well-being and innovative technology solutions.