CLK 12R - Permitting Clerk

Government of British Columbia; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A provincial government in British Columbia is seeking a Permitting Clerk to support clients with the Fish & Wildlife Permit process. This role requires strong customer service skills and the ability to manage multiple tasks in a fast-paced environment. Ideal candidates will have a secondary school diploma and a minimum of three years of clerical or administrative experience. Join a supportive team to make a meaningful impact within your community.

Benefits

Competitive benefits

Learning opportunities

Career development opportunities

Qualifications

• Minimum three years clerical or administration experience.
• Experience in a fast-paced office environment.

Responsibilities

• Support clients through the Fish & Wildlife Permit process.
• Respond to inquiries and review applications.
• Provide reception support in person, by phone, and by email.

Skills

Customer service experience

Multi-tasking

Working independently

Experience with word processing

Education

Secondary school graduation or equivalent

Tools

Word processing applications

Spreadsheet applications

Database applications

Job description

The Team

The Thompson Okanagan team is a diverse and established group of 18 dedicated professionals who have been proudly serving clients through FrontCounter BC for over 20 years. We work closely with Client Service Representatives, Natural Resource Specialists, Biologists, and other experts to process natural resource permits that support both economic growth while maintaining stewardship of BC’s natural resources. Our team values collaboration, inclusion, and exceptional client service in a fast‑paced, high‑volume environment where everyone’s contributions make a meaningful impact in our Thompson Okanagan communities.

The Role

As a Permitting Clerk with FrontCounter BC, you’ll play an important role in supporting clients through the Fish & Wildlife Permit process by responding to inquiries, reviewing applications, and providing reception support in person, by phone, and by email. You’ll have the opportunity to collaborate with multiple teams across different business lines, gaining a wide range of skills and experience that can help you grow your career in the public service. This role is ideal for someone who enjoys working directly with people, thrives in a smaller, supportive team environment, and takes pride in delivering accurate, high‑quality service to clients across British Columbia.

Qualifications

• Secondary school graduation or equivalent.
• Minimum three (3) years clerical or administration experience in a formal business environment.

Experience must include all of the following:

• Experience in multi‑tasking, working in a fast‑paced office environment and managing workload with minimum supervision.
• Experience working in a customer service delivery program and dealing with a diverse range of clients and stakeholders.
• Experience with word processing, spreadsheets, databases and other standard computer applications.
• Multi‑tasking, often in demanding and fast paced environments.

Preference may be given to applicants with the following:

• Experience using a variety of client/server database applications.
• Experience in the interpretation of policies and legislation and being able to apply them to legal documents.

For questions regarding this position, please contact [e-mail].

About this Position

This position has full time on‑site requirements. An eligibility list may be established to fill both current and/or future permanent vacancies.

Kamloops is surrounded by over one hundred lakes as well as the North and South Thompson rivers. Water‑based activities like fishing, kayaking, canoeing, rafting, tubing, skiing, snowmobiling, and ice‑fishing are all popular with locals. Kamloops has a very strong First Nations culture.

A Criminal Record Check (CRC) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non‑status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award‑winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply

Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you’ve worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.