CLK 12R - Dispatcher

Government of British Columbia; Prince George; On-site; CAD 50,000 - 70,000; Full time

Job summary

A regional government agency in Prince George seeks a Dispatcher to manage emergency responses for wildfire situations. Responsibilities include receiving and responding to fire reports, handling radio communications, and ensuring safety procedures. The ideal candidate is detail-oriented, capable of multi-tasking, and proficient with Microsoft Office. The role offers full-time on-site work and exposure to diverse challenges in an inclusive team environment.

Benefits

Excellent benefits

Healthy work/life balance

Qualifications

• Demonstrate an accurate typing speed of 50 words per minute or greater.
• Experience working in a demanding environment with strict timelines.
• Experience in emergency response or dispatch.

Responsibilities

• Receive and respond to fire reports.
• Handle multiple radio communications.
• Monitor safety procedures for personnel and equipment.

Skills

Attention to detail

Multi-tasking

Teamwork

Education

Grade 12 or equivalent

Tools

Microsoft Office suite

Job description

The Team

We are excited to welcome new members to the Prince George Fire Centre Dispatch team, comprised of one dispatch supervisor, three dispatch leads, and twelve dispatchers. Our established team plays a vital role in ensuring the safety of our crews and aircraft by working closely with aircraft personnel, operations staff, and fire centre teams. We value a diverse and inclusive environment where attention to detail and the ability to thrive under pressure are appreciated, making a meaningful impact on our operations and the communities we serve.

The Role

As a Dispatcher at the Prince George Fire Centre, you will play a vital role in managing emergency response for wildfire situations across British Columbia. Your responsibilities will include receiving and responding to fire reports, handling multiple radio communications, and monitoring safety procedures for personnel and equipment. This role requires exceptional attention to detail, multi‑tasking skills and the ability to work effectively and efficiently under pressure, as you’ll be juggling multiple demands and time‑sensitive requests throughout the day. Join us to make a significant impact on community safety and contribute to our province's commitment to wildfire management and emergency response, all while being part of a diverse and inclusive team.

Qualifications: Education and Experience Requirements

• Grade 12 or equivalent
• Valid Class 5 Driver’s licence

Preference statement(s)

• Demonstrate an accurate typing speed of 50 words per minute or greater
• Experience working in a demanding environment with strict timelines
• Experience working in an office and team setting
• Experience in records management or filing
• Experience in emergency response or dispatch
• Experience working with computers and digital systems
• Experience working with Microsoft Office suite

Provisos /Willingness statement(s)

• To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures.
• To keep current on emerging issues.
• To take in‑house training and certification as required.
• To fly in aircraft (fixed wing and rotary) as required.
• To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan.
• To travel and overnight in remote locations where accommodations may vary as required.
• To participate in IAS positions as assigned.
• To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions.

For questions regarding this position, please contact [e-mail].

About this Position:

2 positions are available. This position has full time on‑site requirements. An eligibility list may be established to fill future temporary and permanent vacancies. Prince George is the largest city in northern British Columbia, and boasts a wide variety of restaurants and entertainment, including the Prince George Symphony Orchestra. Prince George is also located next to several provincial parks, which provide camping and boating amenities. A Criminal Record Check (CRC) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process. The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non‑status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.

How to Apply:

Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the job profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.