CLK 09R - Team Assistant

Government of British Columbia; Fort St. John; On-site; CAD 50,000 - 65,000; Full time

Job summary

A provincial government agency in Fort St. John is seeking an Administrative Support professional to provide program support in a fast-paced environment. The ideal candidate will have strong customer service skills and experience working with computer applications. This full-time role requires multitasking and the ability to adapt to changing priorities. Join a diverse team dedicated to supporting families in crisis.

Qualifications

• Experience working in a computerized environment using various applications.
• Experience providing quality customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative and program support.
• Screen calls, handle documents, and assist clients.
• Adapt quickly to changing priorities.

Skills

Customer service

Multitasking

Computer applications

Education

Secondary School graduation (Dogwood, GED)

Tools

Microsoft Office

Integrated Case Management (ICM)

Management Information Systems (MIS)

Job description

The Team

The Fort St. John Ministry of Children administrative team is a small, established, and diverse group of four. The team supports services in child protection, child and youth support needs, and mental health. Staff include directors, a finance analyst, clinicians, and the child protection team. Their shared goal is to support families in crisis and help alleviate some of the pressure they face.

The Role

In this role, you will provide administrative and program support in a dynamic, fast‑paced environment. Key responsibilities include screening calls, handling documents, working with multiple ministry systems, and assisting clients in a calm and professional manner. You must be able to multitask, work independently, and adapt quickly to changing priorities.

Qualifications: Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 6 months related experience.
• Valid Class 5 license.

Related months of experience may include all of the following:

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word, Excel, Outlook, Lync) for word processing, spreadsheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi‑disciplinary environment and with other professional staff, client, and service providers.

Preference may be given to applicants with:

• Applicants with administrative experience working with vulnerable children and families in a human/social services setting.
• Applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact [e-mail].

About this Position

This position has full time on‑site requirements.

• An eligibility list may be established to fill both current and/or future permanent vacancies.
• A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
• Employees of the BC Public Service must be located in BC at the time of employment.

How to Apply

Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES – You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.