Clinical Assistant

Vision Group; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider in Winnipeg is seeking team members to assist in LASIK procedures. You will conduct patient tests, manage pre-op exams, and provide exceptional service to clients. Ideal candidates are passionate about healthcare, possess strong customer service skills, and thrive in fast-paced environments. Benefits include full-time hours, bonuses, and comprehensive healthcare. Join us to be part of a supportive workplace that values growth and teamwork.

Benefits

Free LASIK surgery

3 weeks of vacation

Group insurance

Telemedicine services

Qualifications

• Interest in the medical field and strong customer service focus.
• Experience in healthcare is an asset (e.g., medical assistant).
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist during pre-op exams and manage patient charts.
• Answer patient questions and ensure optimal service.
• Conduct pre-operative and post-operative tests.

Skills

Computer proficiency

Excellent customer service

Ability to build trust

Multi-tasking ability

Tools

Microsoft 365

EMR systems

Job description

Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent full-time position (35-40hrs p/week).
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You assist during the pre-op exams and fill the patient’s charts accurately.
• You answer patient's questions and ensure the best service.
• You work closely with Optometrists.
• You conduct pre-operative and post-operative tests for patients.
• You update the appointment system after every patient's consultation.
• You schedule and confirm post-operative appointments by telephone.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You find it easy to connect with others and quickly build trust.
• Your experience in the health care field is considered an asset (ex: medical assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
• You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
• Schedule: You have flexibility to work between Monday to Friday 8:00am - 4:00pm, with occasional Saturdays on rotation.

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.