Client Service Specialist - Personal Banking

Canadian Imperial Bank of Commerce; Saint-Jérôme; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading Canadian bank is seeking a Client Service Representative to provide essential support at the Banking Center. The role involves helping clients manage their accounts, solving issues, and introducing them to digital banking tools. The ideal candidate is dedicated to client satisfaction and is willing to work flexible hours. This temporary position has a weekly schedule of 15 hours and competitive compensation.

Benefits

Competitive compensation

Banking benefit

Employee assistance programs

Points-based recognition program

Responsibilities

• Assist clients with day-to-day banking needs as the first line of support.
• Listen, ask questions, and ensure accountability for client issues.
• Share knowledge on technology and mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading Canadian bank is seeking a Client Service Representative to provide essential support at the Banking Center. The role involves helping clients manage their accounts, solving issues, and introducing them to digital banking tools. The ideal candidate is dedicated to client satisfaction and is willing to work flexible hours. This temporary position has a weekly schedule of 15 hours and competitive compensation.