Client Experience & Beauty Services Lead

Sephora USA, Inc; St. Catharines; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading beauty retailer in the Niagara Region is seeking a Manager for Client Services & Experience. This role involves managing sales experiences and leading a team to exceed company objectives. The ideal candidate will have 2-4 years of experience in a similar role, exceptional leadership skills, and flexible availability. The position offers a dynamic work environment with opportunities for growth and education.

Benefits

Employee discounts

Exclusive brand events

Personalized career training

Qualifications

• Two to four years of experience in a similar role at a similar volume store.
• Exceptional leadership and influential skills.
• Proven ability to lead and build top performing teams.
• Flexible availability to work during peak retail hours.

Responsibilities

• Manage all aspects of sales experience and services in the store.
• Execute Beauty Advisor training for new hires and existing staff.
• Ensure timely response to all client feedback.
• Communicate hiring needs and participate in the hiring process.
• Align Beauty Advisor's with store goals and trends.

Skills

Leadership

Client engagement

Team building

Communication

Sales driving

Job description

A leading beauty retailer in the Niagara Region is seeking a Manager for Client Services & Experience. This role involves managing sales experiences and leading a team to exceed company objectives. The ideal candidate will have 2-4 years of experience in a similar role, exceptional leadership skills, and flexible availability. The position offers a dynamic work environment with opportunities for growth and education.