Client Care Specialist – Work From Home

Spade Recruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A dynamic recruiting company in Ontario is seeking self-driven individuals for a remote role that offers meaningful work helping members understand their benefits. The position involves scheduling appointments, meeting with members via phone or video, and assisting with applications, all while providing a professional experience. Training is provided, making this a great opportunity for those looking to establish a fulfilling career in a supportive team environment.

Benefits

Continuous training and support

Weekly pay with bonuses

Fast advancement opportunities

Supportive team environment

Flexible remote work

Qualifications

• Strong communication and listening skills.
• Basic computer proficiency including email and video calls.
• Reliable, organized, and self-sufficient.
• No prior experience needed as training is provided.

Responsibilities

• Schedule and confirm member appointments.
• Meet with members via phone or video.
• Explain benefits clearly and concisely.
• Assist with digital forms and applications.
• Maintain accurate records and follow up as necessary.

Skills

Communication skills

Listening skills

Computer proficiency

Organization skills

Job description

A Career With Purpose and Long-Term Stability

If you’re looking for meaningful work with room to grow and the flexibility to work from home, this role offers a strong foundation. Our team helps members who have already requested information about their benefits—no cold calling or prospecting required. Your job is to guide them through their options and provide a professional, supportive experience.

Responsibilities

• Schedule and confirm member appointments

• Meet with members by phone or video

• Explain benefit options in clear, simple terms

• Assist with digital forms and online applications

• Keep accurate notes and complete follow-up as needed

Qualifications

• Strong communication and listening skills

• Basic computer proficiency (email, video calls, forms)

• Reliable, organized, and able to work independently

• No experience required—training is provided

What We Offer

• Full training with continuous support

• Weekly pay plus performance bonuses

• Fast advancement opportunities

• Supportive, team-focused environment

• Full-time hours

• Remote flexibility (location-dependent)