Client Advisor

RBC; Strathroy-Caradoc; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading Canadian bank in Strathroy-Caradoc is seeking a part-time employee focused on client engagement and delivering outstanding service. Responsibilities include resolving client banking problems and cultivating relationships. Ideal candidates are goal-oriented, digitally literate, and have excellent communication skills. This position offers a comprehensive rewards program and career development opportunities.

Benefits

Comprehensive Total Rewards Program

World-class training program

Excellent career development opportunities

Qualifications

• Goal-oriented individual with a passion for putting clients first.
• Drive and self-motivation, excellent communication skills, and emotional intelligence.
• Digital literacy across a range of devices.

Responsibilities

• Engage with clients and deliver outstanding service.
• Take ownership of resolving client banking problems.
• Cultivate relationships with partners.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Job description

Overview

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions.
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.
• Proactively take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to work as one RBC team.
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

What you need to succeed

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation.

If this job is right for you, check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• A world-class training program in financial services.
• Excellent career development and access to a variety of job opportunities across business and geographies.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy.

Additional Job Details

Address: 38 FRONT ST W:STRATHROY-CARADOC

City: Strathroy-Caradoc

Country: Canada

Work hours/week: 0

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Casual

Pay Type: Salaried

Posted Date: 2025-09-18

Application Deadline: 2025-09-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com