Client Advisor

RBC; Kirkland; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution in Kirkland seeks a skilled RBC Ambassador to enhance client experiences and drive business growth. You will engage with clients to provide exceptional service, manage risks effectively, and support both new and existing client relationships. Candidates should be bilingual in English and French with a passion for client satisfaction. This is a part-time role, offering competitive pay and extensive rewards programs.

Benefits

Comprehensive Total Rewards Program

World-class training in financial services

Excellent career development opportunities

Qualifications

• Demonstrated passion for putting clients first in a target-driven environment.
• Excellent communication skills and emotional intelligence.
• Bilingualism (English and French) required.

Responsibilities

• Engage proactively with clients to deliver an outstanding service experience.
• Identify and fulfill client needs while managing risks and compliance.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Job description

Mobility Requirement

Success requires mobility across listed branch locations. Travel or work from any RBC location listed in the “Job Available at Other Locations” section is a condition of employment.

Opportunity

As an RBC Ambassador inside our branches, you will put clients first and find solutions. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self‑motivation to deliver exceptional customer service and thrive in a target‑based performance environment, you can build a great career as a future Account Manager/Banking Advisor.

Responsibilities

• Proactively engage with clients in the branch and deliver an outstanding service experience by completing transactions and identifying sales and referral opportunities.
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions.
• Proactively take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to work as one RBC team.
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Must‑Have Qualifications

• Demonstrated passion for putting clients first and success in a hands‑on, target‑driven solutions environment.
• Drive and self‑motivation, excellent communication skills and emotional intelligence.
• Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.
• Bilingualism (English and French) required to serve clients with English and French‑speaking needs.

Nice‑to‑Have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation, or willingness to obtain it (Investment Funds in Canada or the Canadian Securities Course).

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world‑class training program in financial services.
• Excellent career development and access to a variety of job opportunities across business and geographies.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high‑performing team.

Job Skills

• Adaptability
• Advice Based Solutions
• Client Centricity
• Client Discovery
• Communication
• Curious Mindset
• Data Analysis
• Digital Literacy

Additional Job Details

Address: 3535 BOUL ST CHARLES, APP 100:KIRKLAND

City: Kirkland

Country: Canada

Work hours/week: 15

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-15

Application Deadline: 2026-01-15

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.