Christmas Hamper Program Coordinator

Smithers Community Services Association; Smithers; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local non-profit organization in Smithers is seeking a Christmas Hamper Program Coordinator to organize the annual Christmas Hamper initiative. The role includes managing volunteers, coordinating donations, and ensuring timely delivery of hampers. Ideal candidates have experience in program or volunteer coordination, strong communication skills, and a compassionate approach. This is a temporary part-time position for the holiday season, with a salary of $27.00/hour to $30.00/hour.

Qualifications

• Minimum of two years’ experience in a similar position.
• Ability to work independently with little supervision.
• Experience in project management or volunteer management.

Responsibilities

• Recruit, train, and direct volunteers.
• Prepare and distribute promotional materials.
• Coordinate all inquiries and responses regarding the program.

Skills

Organizational skills

Communication skills

Project management

Volunteer management

Compassion

Education

Related post-secondary training

Volunteer Management Diploma or Project Management Certificate

Tools

MS Excel

Job description

Overview

Join Our Team and Make a Difference!

Since 1973, Smithers Community Services Association (SCSA) has been a cornerstone of support for the residents of Smithers and the surrounding communities. We are a non-profit organization with a $5 million annual budget and around 70 staff, including casual and seasonal employees, dedicated to delivering impactful programs.

Our Vision: To create a diverse and inclusive community where every individual is embraced and empowered.

Our Mission: We are dedicated to cultivating safe and inspiring environments that promote community service and Reconciliation. We strive to enrich the lives of individuals from all walks of life, fostering a brighter future for everyone. Through an equity lens, we center community voices and support individuals in reaching their full potential.

If you share our values of honesty, integrity, accountability, and professionalism, join us on our journey. This position represents an opportunity to contribute meaningful and enduring impact.

Program

Christmas Hamper Program

Position

Christmas Hamper Program Coordinator

Job Type

Temporary Part-time (3-month term: November 01, 2025 – January 30, 2026)

Job Posting

JP-005-2025

Work Hours

14 hours per week (except for November, which requires 35 hours per week).

Work Schedule

Due to the nature of the job, more flexible time management is required, as directed by the supervisor.

Date Posted

September 02, 2025

Closing Date

We will conduct rolling interviews and may close this position if suitable candidates are found. Early submissions are recommended.

Start Date

November 01, 2025

Salary Range

$27.00/hour - $30.00/hour (based on experience and qualifications)

No. of Positions

1

Program Summary

For over three decades, Christmas Hampers have brought joy to the residents of Smithers, Telkwa, and Witset. Each year, the SCSA Christmas Hampers initiative provides approximately 1000 people with food for a Christmas dinner, as well as a selection of canned and fresh foods. In addition to this, we also distribute toys and books to all children aged 16 years and under. The scale of the Christmas Hampers is contingent upon the support we receive from our community in terms of volunteering, sponsoring families, and donating food, toys, and money.

Position Summary

This Christmas Hamper Program Coordinator will work closely with another Coordinator who will join the team on December 1. The two positions work collaboratively. This role is responsible for organizing all aspects of the Christmas Hamper Program, including collecting goods, recruiting and organizing volunteers, coordinating donations and sponsorships, and ensuring the hampers are delivered on time. This position also works collaboratively with administrators at Old Train Station throughout the season.

Reporting Relationships

• Reports To: Executive Director
• Direct Reports: None; primarily responsible for supervising volunteers.

Responsibilities

• Volunteer Coordination:
  • Recruit, train, and direct volunteers, ensuring all shifts are covered for the program.
  • Maintain accurate records of volunteer information and their schedules.
• Promotion of the Program & Community Engagement:
  • Update all program-related forms and information (applications, letters, registration lists, and website contents).
  • Prepare and distribute program promotional materials through various channels including email, fax, presentations, social media, and the website.
  • Maximize public awareness of the program both internally and externally.
  • Represent and promote the program to the community and businesses in a professional manner.
  • Assist the Executive Director in handling inquiries from the media and the public, performing necessary public relations duties.
• Coordination of the Program:
  • Coordinate all inquiries and responses in a timely and respectful manner.
  • Regularly update the SCSA admin team and arrange any necessary support during the season, in conjunction with the Witset Admin staff.
  • Enter all contact data (volunteers, organizations, clients) into the system.
  • Assist in securing a location for Christmas Hamper distribution.
  • Arrange for the establishment of the depot, including phone service hookup, equipment setup, signage, and layout.
  • Professionally receive and record all food, toy, and financial donations.
  • Organize the collection, sorting, purchasing, and packing of all food and toy donations.
  • Facilitate the delivery or pick up of all hampers and coordinate moving supplies and equipment into and out of this location.
  • Write a report detailing areas for improvement and successful strategies.
  • Maintain a tidy and organized depot.
  • Work closely with the Finance Department and Executive Director on donation follow-ups, including cash donations made at the depot.
  • Complete other related duties as required.

Qualifications

• Related post-secondary training and a minimum of two years’ experience in a similar position (volunteer coordination or program coordination) or a combination of relevant training and experience.
• Related training could include Volunteer Management Diploma, or Project Management Certificate.

Skills and Abilities

• Well-organized and able to work well with continuous interruptions and high pressure.
• Ability to work independently with little supervision, showing creativity and initiative, while also being able to blend in quickly with the SCSA Admin team.
• Possesses great compassion and sensitivity towards the clients of their program.
• Excellent written and verbal communication skills.
• Experience in project management or volunteer management.
• Proficiency in MS Excel or data management.
• Social media or marketing skills will be an asset.
• Demonstrated ability to interact positively with the SCSA board, staff, clients, and the public in person and over the telephone.

Additional Requirements

• Understand and be committed to terms of confidentiality and sign a pledge of confidentiality.
• Undergo a Criminal Record Check.
• Possess a valid Class 5 Driver’s License.

The Smithers Community Services Association ensures equitable, objective hiring processes based on merit. Committed to diversity within our community and our staff, we welcome all applications, including those from visible minority members, Indigenous persons, persons with disabilities, persons of any sexual orientation or gender identity, and other individuals not listed here who may contribute to our inclusive practice and the further diversification of ideas.

REVISED DATE: September 2025