Chief Operating Officer (COO) – Fintech

23Agency; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading technology company is seeking a Chief Operating Officer (COO) for its fintech division in Toronto. The ideal candidate will have extensive experience in financial technology and strategic operations, with a focus on driving operational excellence and scaling business processes. Responsibilities include overseeing daily operations and leading cross-functional teams. A strong background in fintech products and compliance is required.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products, digital payments, blockchain, or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations, compliance requirements, and risk management.
• Exceptional leadership, communication, and interpersonal skills.

Responsibilities

• Develop and implement operational strategies aligned with the fintech business goals.
• Oversee daily operations, ensuring efficiency, quality, and scalability of products.
• Collaborate with executive leadership on growth initiatives and market expansion plans.
• Lead cross-functional teams including product development and technology.
• Manage risk and ensure compliance with financial regulations.
• Drive innovation by optimizing operational workflows.

Skills

Strategic Planning and Execution

Operational Management

Financial Technology Expertise

Regulatory Compliance and Risk Management

Leadership and Team Building

Project Management

Data-Driven Decision Making

Change Management

Stakeholder Engagement

Innovation and Process Optimization

Education

Advanced degree in Business Administration, Finance, Technology, or related field

Job description

Chief Operating Officer (COO) – Fintech

Samsung is seeking a dynamic and experienced Chief Operating Officer (COO) to lead and oversee the operational functions of our Fintech division. The ideal candidate will have a strong background in financial technology, strategic operations, and leadership within a fast-paced, innovative environment. This role requires a visionary leader who can drive operational excellence, scale business processes, and foster collaboration across multiple teams to support Samsung's growth in the fintech sector.

Responsibilities

• Develop and implement operational strategies aligned with Samsung’s fintech business goals.
• Oversee daily operations, ensuring efficiency, quality, and scalability of fintech products and services.
• Collaborate with executive leadership to define and execute growth initiatives and market expansion plans.
• Lead cross-functional teams including product development, technology, compliance, and customer service.
• Manage risk and ensure compliance with financial regulations and industry standards.
• Drive innovation by integrating emerging technologies and optimizing operational workflows.
• Establish performance metrics and monitor key operational KPIs to ensure continuous improvement.
• Build and maintain strong relationships with partners, stakeholders, and regulatory bodies.
• Champion a culture of excellence, accountability, and customer-centricity within the fintech division.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products, digital payments, blockchain, or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations, compliance requirements, and risk management.
• Exceptional leadership, communication, and interpersonal skills.
• Advanced degree in Business Administration, Finance, Technology, or a related field preferred.
• Experience working in a multinational corporation or large-scale enterprise is a plus.

Skills

• Strategic Planning and Execution
• Operational Management
• Financial Technology Expertise
• Regulatory Compliance and Risk Management
• Leadership and Team Building
• Project Management
• Data-Driven Decision Making
• Change Management
• Stakeholder Engagement
• Innovation and Process Optimization
• Skillset Required : Strategic Planning, Operational Management, Financial Technology Expertise, Regulatory Compliance, Risk Management, Leadership, Project Management, Data Analysis, Change Management, Stakeholder Engagement, Process Optimization