Chief Operating Officer (COO) Fintech

Oakhill Recruitment; Toronto; On-site; CAD 150,000 - 250,000; Full time

Job summary

A leading recruitment agency is looking for an experienced Chief Operating Officer (COO) to oversee operations within the fintech sector. The ideal candidate should possess a strong background in financial technology, with proven leadership skills to drive operational excellence and scale business processes. Responsibilities include developing operational strategies, managing cross-functional teams, ensuring compliance with regulations, and fostering innovation within the organization. This full-time position is based in Toronto, Ontario.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products, digital payments, blockchain or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations, compliance requirements and risk management.
• Exceptional leadership, communication and interpersonal skills.
• Experience working in a multinational corporation or large-scale enterprise is a plus.

Responsibilities

• Develop and implement operational strategies aligned with the fintech business goals.
• Oversee daily operations, ensuring efficiency, quality and scalability of fintech products and services.
• Collaborate with executive leadership to define and execute growth initiatives and market expansion plans.
• Lead cross-functional teams including product development, technology, compliance and customer service.
• Manage risk and ensure compliance with financial regulations and industry standards.
• Drive innovation by integrating emerging technologies and optimizing operational workflows.
• Establish performance metrics and monitor key operational KPIs for continuous improvement.
• Build and maintain relationships with partners, stakeholders and regulatory bodies.
• Champion a culture of excellence, accountability and customer-centricity.

Skills

Strategic Planning and Execution

Operational Management

Financial Technology Expertise

Regulatory Compliance and Risk Management

Leadership and Team Building

Project Management

Data-Driven Decision Making

Change Management

Stakeholder Engagement

Innovation and Process Optimization

Education

Advanced degree in Business Administration, Finance, Technology or related field

Job description

Overview

Chief Operating Officer (COO) – Fintech

Samsung is seeking a dynamic and experienced Chief Operating Officer (COO) to lead and oversee the operational functions of our Fintech division. The ideal candidate will have a strong background in financial technology strategic operations and leadership within a fast-paced innovative environment. This role requires a visionary leader who can drive operational excellence scale business processes and foster collaboration across multiple teams to support Samsung's growth in the fintech sector.

Responsibilities

• Develop and implement operational strategies aligned with Samsung’s fintech business goals.
• Oversee daily operations ensuring efficiency quality and scalability of fintech products and services.
• Collaborate with executive leadership to define and execute growth initiatives and market expansion plans.
• Lead cross-functional teams including product development technology compliance and customer service.
• Manage risk and ensure compliance with financial regulations and industry standards.
• Drive innovation by integrating emerging technologies and optimizing operational workflows.
• Establish performance metrics and monitor key operational KPIs to ensure continuous improvement.
• Build and maintain strong relationships with partners stakeholders and regulatory bodies.
• Champion a culture of excellence accountability and customer-centricity within the fintech division.

Qualifications

• Proven experience as a COO or senior operations leader in the fintech or financial services industry.
• Strong understanding of fintech products digital payments blockchain or related technologies.
• Demonstrated success in scaling operations and managing complex projects in a technology-driven environment.
• Excellent knowledge of financial regulations compliance requirements and risk management.
• Exceptional leadership communication and interpersonal skills.
• Advanced degree in Business Administration Finance Technology or a related field preferred.
• Experience working in a multinational corporation or large-scale enterprise is a plus.

Skills

• Strategic Planning and Execution
• Operational Management
• Financial Technology Expertise
• Regulatory Compliance and Risk Management
• Leadership and Team Building
• Project Management
• Data-Driven Decision Making
• Change Management
• Stakeholder Engagement
• Innovation and Process Optimization

Employment Type: Full Time

Experience: years

Vacancy: 1