Caseworker / Chaplain

The Salvation Army Belkin Communities of Hope; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent community service organization in Vancouver seeks a Caseworker/Chaplain to supervise clients and provide Christian-based pastoral care. The ideal candidate will have experience in case management and compassionate interpersonal skills. This part-time position includes responsibilities in developing client programs and collaborating with community members, ensuring a supportive environment. Candidates must have relevant qualifications and send their applications by November 23rd, 2025.

Qualifications

• At least two years of experience in case management or outreach in a social service setting.
• Strong knowledge of addiction and mental health services.
• Ability to function independently and collaborate with a team.

Responsibilities

• Provide supervision and support for clients/residents at Belkin House.
• Develop and implement case management for assigned clients.
• Assist clients in achieving personal development goals.
• Communicate empathetically with clients and community agencies.

Skills

Attention to detail

Problem solving

Fluent spoken and written English

Analytical skills

Understanding of The Salvation Army's mission

Education

Completion of a formal post-secondary/college program in Social Service or a related field

Current Certification in First Aid/CPR

Certification in Non-Violent Crisis Intervention

WHMIS training

Mental Health First Aid Certification

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

EMPLOYMENT OPPORTUNITY

The Salvation Army British Columbia

POSITION: Caseworker / Chaplain

FACILITY: Belkin House

LOCATION: Vancouver, B.C

Job No. : JR103925

JOB PURPOSE

The Caseworker (Chaplain) provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures (and provides Christian based pastoral care services within a community, church or a residential / shelter setting in keeping with approved pastoral care practices).

RESPONSIBILITIES

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

Casework

• Responsible to demonstrate by word and action a positive and professional role model for residents and employees of Belkin House and to contribute to the mission and goals of Belkin House.
• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required.
• Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.
• Assesses client suitability to the program and makes referrals to other programs in our building and other agencies as required.
• Interviews clients to prepare case histories and background information for which confidentiality is required.
• Performs intake and discharge procedures for clients/residents as assigned.
• Develops, with the client, a Personal Development Plan (PDP); assists clients in establishing goals and monitoring progress.
• Responsible for orientating new residents to Belkin House’s policies, procedures and program expectations.
• Maintains awareness of any problems (medical, behavioral or other) experienced by clients. Reports pertinent information to supervisor.
• Provides appropriate crisis intervention, basic counselling skills, and support as required.
• Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required.
• Engages in the development of interpersonal relationships that promote dignity and respect.
• Maintains appropriate records and statistics, ensures that all required documentation is accurate and complete. This includes maintaining expected case file information through online case management system, physical documentation and logs.
• Participates in relevant and requested trainings, workshops, internal and external events, case management meetings, program development meetings, new resident orientations and floor meetings.
• Works with Manager to develop programs and procedures as related to client care.
• Liaises with Police, Funders, court personnel, community agencies, families, and other staff members.
• Performs other duties as assigned.

Chaplaincy

• Prays with and/or leads people to faith in Jesus Christ as opportunity permits.
• Plans and conducts creative worship services, pastoral care programs, activities, outreach programs and Bible studies for community members, clients or congregants as applicable.
• Assists community members, clients or congregants towards achieving personal and spiritual well-being.
• Works as a team member with other pastoral care givers in problem-solving for the benefit of individuals; may act as a member of a case management team.
• Communicates in an empathetic manner with clients, congregants, families, staff and community agencies; maintains written records / logs of activities (including activity reports and statistical information).
• Recruits, interviews, trains, orients, documents, and monitors all volunteers coordinating their involvement in program delivery.
• Refers community members and clients to representatives of other faith communities as needed.
• Knows and acts in accordance with security procedures of the facility to ensure safety and confidentiality of community members, clients or congregants (e.g. contact with emergency response).
• May serve on Salvation Army Councils and Committees.
• Ensures that a proper Christian spiritual focus is applied to programs & initiatives.
• Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example.

Program Delivery

• Participate in the development of goals and objectives for the PDP program as well as evaluation and research for continued improvement.
• Work as a case management team to develop and innovate new and existing programs and projects based on program feedback and expansion opportunities.
• Develop, coordinate, and facilitate relevant programs and classes. Including but not limited to topics such as housing, employment, education, emotional well‑being, and community building.
• Host community building and networking events.
• Ensure that program procedures are maintained, develop relevant policies, learning guides, and facilitator materials where required.

Other Duties

• Demonstrate respect, honesty and compassion in the administration of all duties.
• Invest in professional development through continued training identified by staff and management team.

QUALIFICATIONS

Education, Qualifications and Certifications

Completion of a formal post‑secondary/college program of two academic years in Social Service or another related field.

Current Certification in First Aid/CPR or willingness to be trained.

Certification in Non‑Violent Crisis Intervention or willingness to be trained.

WHMIS or willingness to be trained.

Certification in FOODSAFE Level 1.

Mental Health First Aid Certification or willingness to be trained.

Current Naloxone Training or willingness to be trained.

Alternative level of education and experience may be acceptable.

Experience and Skilled Knowledge Requirements

• At least two (2) years of experience working in case management, outreach or group facilitation in a social service setting.
• Proficient in Microsoft Office (including Word and Excel, PowerPoint), Outlook, and Internet navigation.
• Strong knowledge of addiction and mental health services.
• Strong knowledge of community resources and social service programs.

Skills and Capabilities

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&SL Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
• Attention to detail, problem‑solving and analytical skills.
• Fluent spoken and written English.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ability to function independently and collaborate with a team
• Ability to follow Universal precautions.
• Demonstrate ability to de‑escalate individuals in stressful situations with effective interpersonal and conflict resolution skills.
• Ability to work with individuals from diverse cultural backgrounds
• Demonstrate ability to communicate effectively both orally and in writing with your Supervisor and those you supervise.
• Demonstrate group facilitation and program coordination abilities.
• Demonstrate organizational and time management skills

OTHER CONDITIONS / REQUIREMENTS

• Successful obtainment of clearance through The Salvation Army Child Abuse Registry
• Successful obtainment of clearance through the Criminal Record Check under the Criminal Records Review Act
• Successful obtainment of Enhanced Reliability Status Security Clearance

SALARY : Pay Band 4

TERMS : Permanent, Part-Time (32 hours / week)

DAYS & TIME : Monday, Tuesday, Thursday, Friday

8:00a.m. – 4:30p.m. (With one 30 mins. unpaid lunch break)

VACANCIES : 1

Interested applicants must respond in writing with resume and cover letter by

Deadline : November 23rd, 2025, by 4:00p.m.

Email : [e-mail]

Subject heading: Belkin House Caseworker / Chaplain – Job Requisition ID: JR103925

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

We thank all applicants, however, only those candidates to be interviewed will be contacted. PLEASE NO PHONE CALLS