Canadian Payroll Setup Coordinator

IRIS SOFTWARE AND SERVICES INC; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading payroll and HR technology service in Canada is seeking a Payroll Implementation Advisor to aid clients in setting up their payroll systems. This role requires expertise in Canadian payroll laws and systems, alongside strong communication skills. As a key client contact during onboarding, you'll ensure systems are compliant with regulations and support clients through initial processes. Opportunities for professional growth and competitive compensation are offered.

Benefits

Competitive pay and benefits

Supportive team environment

Career progression opportunities

Qualifications

• Experience setting up payroll systems, not processing payrolls.
• Multi-province payroll compliance experience.
• Currently working towards PCP certification is acceptable.

Responsibilities

• Be the main point of contact for new clients during onboarding.
• Collect, review, and upload company and employee data into payroll systems.
• Configure payrolls for compliance with federal and provincial rules.
• Guide clients through system testing and first live payroll runs.
• Troubleshoot any issues and find practical solutions.

Skills

Experience in payroll implementation

Strong knowledge of Canadian payroll compliance

Experience with payroll systems (e.g., ADP, Dayforce)

Strong data management and problem-solving skills

Excellent communication and client-handling skills

Proficiency with Microsoft Excel, Word, and Outlook

Education

Payroll Compliance Practitioner (PCP) certification

Tools

ADP

Dayforce

Ceridian

Job description

At FMP Canada, we help businesses across North America handle one of their most important responsibilities -paying their people correctly, on time, and in full compliance with Canadian payroll laws.

We’re part of IRIS Software Group, a global leader in payroll and HR technology trusted by thousands of companies worldwide.

When a new client joins us, their first experience starts with Implementation-and that’s where you come in.
As a Payroll Implementation Advisor, you’ll help new Canadian clients set up their payroll with FMP Canada. This is not a payroll processing job-it’s about implementation, configuration, and compliance.

You’ll work directly with clients to:

• Gather and validate payroll data
• Configure payroll systems to meet Canadian legislative requirements
• Support testing and first live runs
• Deliver training and guidance so clients feel confident and supported from day one

You’ll use your Canadian payroll knowledge, attention to detail, and system experience to make sure every setup runs smoothly and meets all compliance standards.

This role can be based anywhere in Ontario, Canada, with a planned start date of November 2025.

Why This Role Matters

• You’ll make a lasting first impression – guiding clients through their very first experience with FMP Canada.
• You’ll help businesses stay compliant with Canadian payroll laws across multiple provinces.
• You’ll use technology – setting up and troubleshooting payroll systems, not just processing data.
• You’ll build confidence – helping clients trust their payroll from day one.

About the Team You'll Join

• Our Implementation Team bridges the gap between Sales and Operations.
• We’re the people who make sure every new client is set up for success before their first payroll run.
• You’ll work with a collaborative team who value accuracy, teamwork, and doing things the right way.

What You'll Be Doing

• Be the main point of contact for new clients during onboarding
• Collect, review, and upload company and employee data into payroll systems
• Configure payrolls for compliance with federal and provincial rules
• Guide clients through system testing and first live payroll runs
• Provide clear training and advice on payroll processes and reports
• Troubleshoot any issues and find practical solutions
• Collaborate with other teams to ensure a smooth handover to ongoing service
• Support with year‑end setup and testing (T4s, RL‑1s, ROEs)

What We’re Looking For

We’re looking for someone who’s confident working with both Canadian payroll systems and legislation.

You’ll need:

• Experience in payroll implementation (setting up systems, not processing payrolls)
• Strong knowledge of Canadian payroll compliance and legislation, including multi‑province experience
• Experience with payroll systems (e.g., ADP, Dayforce, Ceridian, or similar)
• Payroll Compliance Practitioner (PCP) certification, or currently working towards it
• Strong data management and problem‑solving skills
• Excellent communication and client‑handling skills
• Proficiency with Microsoft Excel, Word, and Outlook.

What You’ll Gain

• Real impact – You’ll be the reason clients feel confident in their payroll setup.
• Professional growth – Develop your expertise in Canadian payroll systems and compliance.
• Supportive team – Work alongside experienced professionals who care about doing great work.
• Career progression – Opportunities to grow within FMP Canada and the wider IRIS Software Group.
• Competitive pay and benefits – We value and reward your contribution.

Our Application Process

We keep things clear and supportive:

1️⃣Apply online
Send us your CV and details of your Canadian payroll experience.

2️⃣Initial Interview (plus Online Assessments)

• A chat with our Talent team.
• Two short assessments:
  • CCAT(15-minute timed test).
  • EPP(untimed personality questionnaire).

3️⃣Final interview
Meet the Implementation team, learn about the role in detail, and see what it’s like to be part of FMP Canadaand IRIS.

At FMP Canada, payroll is about more than numbers -it’s about trust, compliance, and care.

If you have experience implementing Canadian payroll systems and want to help clients start strong, we’d love to hear from you.