Canada / Service Sales Engineer

GEA; Drummondville; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global engineering provider is seeking a Service Sales Engineer in Drummondville, Canada. The role involves promoting and securing sales of spare parts and services, developing sales strategies, and managing key accounts. Candidates should have at least 5 years of sales experience, excellent communication skills, and a BS in Engineering or equivalent. The position requires frequent travel, making it ideal for dynamic individuals ready to advance their careers in a large international company.

Qualifications

• 5 years of service sales or capital equipment sales experience.
• Comfortable with frequent travel in assigned territory.
• Familiarity with service offerings and customer market requirements.

Responsibilities

• Promote and secure sale of spare parts and services.
• Develop and implement sales strategy with operational teams.
• Manage key customer accounts and identify sales opportunities.
• Coordinate service sales planning and forecasting.
• Participate in trade shows to promote sales activities.

Skills

Service sales experience

Excellent communication

Strategic planning

Capable of frequent travel

Education

BS in Engineering or equivalent

Job description

Overview

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA’s success - come and join them!

We offer interesting and challenging tasks, a positive working environment in international teams, and personal development and growth opportunities in a global company.

Responsibilities / Tasks

The Service Sales Engineer has the responsibility to promote and secure the sale of spare parts, repairs, field service, equipment upgrades and service level agreements for the NAM equipment business. S/he is responsible for the development and implementation of the group-wide sales strategy, ensuring a coordinated customer approach with counterparts in Service, Sales & Solutions to effect and realize joint opportunities.

The tasks and responsibilities for the role include:

• Work with the Manager of Service Sales and other business areas to fine-tune and implement a service sales strategy for area of responsibility
• Lead service sales activities for the area of responsibility and prioritize initiatives
• Coordinate service sales planning, forecasting and reporting for respective product group
• Work together with the new equipment / project sales teams to ensure a coordinated sales approach
• Identify opportunities for service sales
• Actively manage key customer accounts
• Operate in partnership with the new equipment sales team to identify up-sell and cross-sell opportunities to maximize revenue and improve overall customer experience
• Effect sales of GEA equipment services North America; representing the company in a professional manner in the fields of spare parts, repairs and field service
• Travel to potential and existing clients to secure additional orders / agreements for spare parts, repairs, service projects and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA
• Actively promote smaller-scale projects (upgrades) and plant service level agreements
• Assist with large project spare parts / repair orders, provide quotes, follow up and ensure the sale is executed promptly
• Participate in the negotiation of offers, quotations and contracts (T&Cs)
• Develop the correct sales contacts / approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposition to our customers
• Use and implement sales tools; update frequently
• Participate in trade shows promoting equipment service sales activity along with new equipment sales
• Provide market feedback (competition trends, etc.) to equipment and solutions service sales management
• Utilize all available GEA resources to generate sales (new equipment, salespersons, field service technicians)

Your Profile / Qualifications

Experience

• 5 years of service sales or capital equipment sales experience
• Experience working in an assigned territory and comfortable with frequent travel
• Familiarity with the concept of service offerings and local market requirements of different customer groups is a plus
• Excellent communicator, written and verbal; able to work with individuals across a wide range of levels, functions, brands and cultures
• Capable of implementing a strategic service sales plan
• BS or equivalent in Engineering preferred
• Ability to travel up to 60% of the time; some international travel may be required

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

How to apply

If this opportunity sparks your interest, please click apply above to access our guided application process.

Key Skills

Account Payable, General Services, Database, Cosmetics, Cardiac Anesthesia

Employment Type : Full-Time

Experience : years

Vacancy : 1