Self Checkout Attendant

Walmart Canada Corp; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Toronto is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers in the self-service areas. This role involves maintaining cleanliness, educating customers, and ensuring smooth operations of the self-checkout process. The position starts at $17.75 per hour, with pay based on experience. Candidates must be customer-focused and able to handle transactions efficiently, making it a great opportunity for those interested in retail and customer service.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on the correct and efficient use of self-service options.
• Promotes company sponsored programs.
• Observes customer activities to determine assistance needs.
• Explains reasons for self-service interventions and quality checks.
• Responds to EAS alarms and documents issues.
• Calls Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners to their home.

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

• 1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• 2. Educates customers on the correct and efficient use of self-service options, when applicable.
• 3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• 4. Observing the activities of a customer to determine when and if assistance is needed.
• 5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• 6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• 7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• 8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2245 Islington Ave, Toronto, ON M9W 3W6, Canada

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R-2393468