(CAN) Self Checkout Attendant

Walmart Canada Corp; Maple Ridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail corporation is hiring a Self-Checkout Attendant in Maple Ridge, BC. This role involves providing exceptional customer service, educating shoppers about self-service options, and keeping the checkout area organized. The starting pay is $18.00 per hour, determined by relevant experience. Ideal for those seeking an exciting role in customer service and retail. Applicants will find opportunities to develop their skills and cater to customer needs in an engaging retail environment.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on the use of self-service options.
• Promote company programs and initiatives.
• Observe customers to determine when assistance is needed.
• Explain quality check protocols to customers.
• Respond to EAS alarms and document issues.
• Contact the Customer Service Manager for issues.
• Return scanners to their designated area.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observes the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 18.00 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

11850 224 St, Maple Ridge, BC V2X 8T1, Canada

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