(CAN) Self Checkout Attendant

Walmart Canada; Drummondville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Drummondville is hiring a Self-Checkout Attendant responsible for providing exceptional customer service and assisting with self-service transactions. Candidates must be 16 years or older. This role includes maintaining cleanliness, educating customers on self-service options, and addressing technical issues. If you're looking to grow your skills in the retail industry, this position may be a great fit.

Qualifications

• Must be 16 years or older.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on self-service options.
• Promote company programs as needed.
• Observe customer activities for necessary assistance.
• Explain reasons for quality checks politely.
• Respond to EAS alarms and fill out logs.
• Call Customer Service Manager for low cash or technical issues.
• Return Scan & Go scanners after use.

Job description

Overview

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1205 Boul Rene-Levesque, Drummondville, QC J2C 7V4, Canada

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