OMNI Customer Fulfillment Associate

Walmart; Courtenay; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail corporation is hiring for an OMNI Customer Fulfillment Associate in Courtenay, Canada. This role involves picking, packing, and dispensing online orders while ensuring high quality and safety standards. Ideal for individuals aged 16 and older, this position starts at a minimum pay of $18.00 and offers a chance to develop skills in the retail sector. Candidates are expected to maintain cleanliness and comply with safety protocols while achieving operational efficiency.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Picks and assembles orders for on-time delivery.
• Packs orders with attention to detail.
• Ensures products picked meet quality standards.
• Documents and labels orders correctly.
• Maintains a clean and hygienic work area.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty.

What You'll Do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection, etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing / adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

None listed.

Primary Location

3199 Cliffe Ave, Courtenay, BC V9N 2L9, Canada

Rate of Pay

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Accessibility

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

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