(CAN) Gérant au service à la clientèle

Walmart Canada Corp; Lac-Mégantic; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation is seeking an individual to oversee Front End operations in Lac-Mégantic. Responsibilities include ensuring safe work processes, monitoring associates, and providing training. The position starts with a minimum pay of $19.05, which may vary based on experience. Join a team that values safety and customer service in a supportive work environment.

Responsibilities

• Ensure safe work processes and emergency procedures are followed.
• Monitor all Front End associates for proper coverage.
• Provide training on systems and company procedures.
• Oversee purchase, return, and exchange transactions.
• Prepare registers for opening and closing daily.

Job description

What you’ll do

• Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
• Handles customer and Associate concerns and provide guidance as required.
• Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
• Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
• Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
• Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
• Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
• Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

The minimum rate of pay for this position starts from $19.05. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

3130 Rue Laval, Lac-Megantic, QC G6B 1A4, Canada

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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