call centre agent - customer service

CanTalk; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading communication services provider in Winnipeg is seeking a Call Centre Agent to deliver exceptional customer service. Candidates must have a secondary school graduation certificate and experience with MS Office applications. Excellent oral and written communication skills, along with the ability to multitask, are essential. This full-time position offers a salary of $16.00 to $16.45 hourly with flexible working hours.

Qualifications

• Bilingual candidates are preferred.
• 7 months to less than 1 year of experience required.

Skills

Client focus

Excellent oral communication

Excellent written communication

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Outlook

MS Windows

MS Word

MS Office

Job description

Job details

Call Centre Agent - Customer Service

Education: Secondary (high) school graduation certificate or equivalent experience. Computer and technology knowledge: MS Excel, MS Outlook, MS Windows, MS Word, MS Office. Security and safety: Criminal record check. Own tools/equipment: Computer, Internet access. Personal suitability: Client focus, Excellent oral communication, Excellent written communication, Ability to multitask.

• Location: Winnipeg, MB R3B 1G7
• Work location: On site
• Salary: $16.00 to $16.45 hourly (To be negotiated) / 30 to 40 hours per week
• Terms of employment: Permanent employment, Full time
• Hours: Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours
• Start date: 2025-11-03
• Vacancies: 5 vacancies

Overview

Bilingual

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS Office

Security and safety

• Criminal record check

Own tools/equipment

• Computer
• Internet access

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Ability to multitask

Who can apply for this job?

You can apply if you are: a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit. Do not apply if you are not authorized to work in Canada.

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less.