Business Line Manager - DSD

Epiroc; Lively; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading global productivity partner in Ontario is seeking a Business Line Manager to lead digital business initiatives. The role involves fostering a collaborative environment, ensuring customer success, and driving strategic projects within the industry. Candidates should have a relevant degree, strong leadership experience, and a commitment to personal development. Competitive benefits and professional growth opportunities are offered.

Benefits

Competitive wages

Annual bonus and incentives

Family-friendly benefits

Company-matching retirement savings plan

Paid vacation and sick time

Flexibility in work arrangements

Employee perks and discounts

Qualifications

• 5+ years of experience in change management in matrixed environments.
• Strong leadership and team management capabilities.
• Fluent in English with excellent communication skills.

Responsibilities

• Lead the digital solutions business within the customer center.
• Drive customer success through project accountability.
• Foster a collaborative and safety-first environment.

Skills

Leadership

Strategic thinking

Negotiation

Data-driven decision making

Stakeholder influence

Education

Bachelor's degree in business or engineering

MBA or advanced degree preferred

Tools

Project management software

Data analytics tools

Job description

Overview

Join Our Team as a Business Line Manager at Epiroc!

We are looking for candidates who want to develop, grow, and think new. Innovation is part of our DNA. If you value an environment where you can evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. We develop and provide innovative and safe equipment, as well as services and solutions for automation, digitalization and electrification. Our global headquarters is in Örebro, Sweden with around 18,000 employees in over 150 countries. Learn more at epirocgroup.com.

We are passionate innovators who collaborate to make mining and construction more sustainable. Epiroc offers rewarding experiences and professional growth opportunities.

We are committed to an inclusive workplace where people can thrive. We encourage applications from diverse backgrounds and strive for equal opportunity.

Responsibilities

Your Mission: As Digital Business Line Manager, you are the CEO of the digital solutions business within your customer centre and a catalyst to accelerate the Digital and Automation transformation in our industry. You are the empowered profit and loss owner of the Digital business within your CC, taking bold decisions and actions to attain objectives in a lean and efficient way, managing cost and ensuring internal collaboration and satisfaction from divisional and local management teams as well as customers within your region.

Responsibilities:

• People Leadership & Culture — foster a safety-first, collaborative environment; role model company values and the Code of Conduct; ensure all employees have clear job descriptions, missions, goals, and KPIs; develop a best-in-class, diverse team; empower frontline decision-making; reinforce ONE EPIROC collaboration; prepare capable successors in consultation with HR.
• Customer Success - Delivery & Support — drive project accountability with clear plans, deliverables, timelines, KPIs; develop and support data analytics initiatives; implement a unified divisional support model; maintain effective local support; create a customer success manager structure for existing install base; proactively identify opportunities to expand accounts and drive renewals; ensure customer training and aftermarket alignment; participate in daily sales activities as needed.
• Profile & Capabilities — possess safety-first mindset, data-driven decision making, strong leadership, strategic thinking, excellent negotiation and stakeholder influence, and the ability to engage and inspire a team; communicate effectively with stakeholders; self-aware with a commitment to personal development; bachelor’s degree in business or engineering (MBA or advanced degree preferred); change management experience in matrixed organizations; high ambition, bias to action, and ability to pivot with new data; proficiency in English; additional languages are a plus; ability to multi-task and work independently or as part of a team.
• Technical Understanding — knowledge of computer software systems, wireless communications, databases, and GPS is advantageous; project management experience; strong presentation skills; negotiation and leadership skills; French language is an asset.

Qualifications

• Bachelor's degree in business, engineering, or related field; MBA or advanced degree preferred.
• Experience in change management within matrixed industrial environments.
• Strong leadership, problem-solving, and strategic thinking capabilities.
• Excellent written and verbal communication; fluent in English; additional languages are a plus.
• Ability to influence stakeholders and drive value with a customer-centric approach.
• Ability to work independently or as part of a cross-functional team and manage multiple projects.
• Understanding of computer software systems, wireless communications, databases, and GPS is advantageous.

Benefits

• Competitive wages and annual bonus and incentives.
• Family-friendly benefits package.
• Company-matching retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances.
• Relocation support where applicable.
• Employee perks and discounts; apprenticeships; opportunities for growth and education.
• Progressive flexible work arrangements and community involvement.

How to apply

All candidates must submit a cover letter and resume outlining how their experience meets the basic requirements. Eligible candidates can apply online at epiroc.com/en-ca/epiroc-careers. We thank all applicants, but only those selected for an interview will be contacted.