Business & Customer Insights Analyst - Co-op Student

Shoppers Drug Mart; Toronto; Hybrid; CAD 35,000 - 65,000; Full time

Job summary

A prominent Canadian retail brand is looking for a Business & Customer Insights Analyst Co-op Student for a 4-month summer term starting on May 4, 2026. The role involves optimizing promotional tactics, analyzing sales data, and delivering insightful reports. Candidates should have a university degree in a relevant field and skills in data synthesis and business acumen. Compensation ranges from $35,100 to $65,000 annually, reflecting the candidate's experience and skills.

Benefits

Competitive pay program

Online learning opportunities

Diversity and accommodation support

Qualifications

• University degree in a relevant field.
• Professional or co-op experience is an asset.
• Ability to synthesize large amounts of data into insights.
• Strong interpersonal skills for collaboration.

Responsibilities

• Optimize promotional tactics with Category Managers.
• Monitor and analyze promotional performance.
• Deliver periodic reporting on promotional performance.

Skills

Data synthesis

Interpersonal skills

Business acumen

Advanced MS Excel

Education

University degree in Business, Economics, Mathematics, Engineering, or Computer Science

Tools

MS Access

SQL

Python

Power BI

Job description

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Summer 2026 Work Term

Term Length: 4 months

Term Start: May 4, 2026

Term End: August 21, 2026

The pay range for the co-op student role will reflect factors such as the candidate's experience, academic level, and the specific skillset required for the role.

Loblaw has adopted the following hybrid working model (a combination of working between the office and remotely). Colleagues can work remotely up to 1 day a week, while spending the other 4 days in the office (to be determined by each business unit).

We are hiring a Business & Customer Insights Analyst- Co-op Student. Reporting to the Senior Business & Customer Insights Analyst, the Analyst will be responsible for providing objective, value-added analysis and recommendations to facilitate discussions & decisions related to high profile initiatives at Shoppers Drug Mart and Joe Fresh.

What You'll Do:

• Work directly with Category Managers to optimize promotional tactics and make recommendations to maximize incremental sales and margin.
• Support real-time consolidated forecast for flyer sales and margin
• Monitor and analyze promotional performance relative to forecast, and provide analysis on variance to forecast. Proactively identify new trends.
• Analyze data to calculate baseline sales and margin and estimate incremental sales and margin for promotions within a set of categories.
• Ad hoc analysis on promotional response and elasticity of categories
• Deliver periodic reporting on promotional performance, and operational KPIs
• Synthesize large amounts of data from multiple sources, and extrapolate and interpret appropriate information to deliver value add recommendations

What You'll Need:

• University degree in Business, Economics, Mathematics, Engineering, or Computer Science
• Professional or co-op experience is an asset. Ideally in Retail, CPG industry, Consumer Finance, or Telecommunications
• Ability to synthesize large amount of data into insights
• Strong interpersonal skills and comfortable collaborating within cross functional team
• Demonstrated strong business acumen
• Advanced knowledge of MS Excel
• Basic knowledge of MS Access, SQL, Python and Power BI is an asset

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a competitive pay program and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Temporary (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche : $35,100.00 - $65,000.00 / 35.100,00$ - 65.000,00$ (per year / par an) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.