business consultant

Government of Canada; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A government agency in Montreal is seeking a candidate to conduct quality audits and propose system improvements while supervising a small team. This hybrid role requires in-person and remote work. Candidates must possess a college-level diploma and have 1-2 years of relevant experience. The position offers various health benefits, including a dental plan and RRSP. Ideal for those looking to enhance service quality within a structured environment.

Benefits

Dental plan

Disability benefits

Health care plan

Registered Retirement Savings Plan (RRSP)

Qualifications

• Minimum 1 year of experience in a relevant field.
• Knowledge of management analysis and market research is an asset.

Responsibilities

• Conduct quality audits.
• Propose improvements to methods and procedures.
• Supervise a team of 3-4 people.
• Provide excellent customer service.
• Offer mentoring to staff.
• Direct development of service quality assessment strategies.

Skills

Quality audit

Business methods analysis

Project management

Education

College diploma or certificate (1 to 2 years)

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Hybrid

Work must be completed both in person and remotely.

Responsibilities

• Conduct quality audits
• Propose improvements to methods, systems and procedures
• Supervise staff
• Provide customer service
• Offer mentoring
• Direct and advise staff in the development and implementation of service quality assessment strategies

Supervision

• 3-4 people

Experience and Specialization

• Business methods analysis
• Management analysis
• Market research
• Project management

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Registered Retirement Savings Plan (RRSP)