Business Banking Client Advisor - Growth & Service

Canadian Imperial Bank of Commerce; Southwestern Ontario; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading financial institution in Southwestern Ontario is seeking a Financial Services Associate to join their Personal and Business Banking Team. In this role, you will partner with Financial Advisors to support high-value clients in achieving their financial goals. The position involves providing administrative support, building relationships, and being flexible with your work hours, including possible evenings and weekends. The ideal candidate is client-focused, motivated by teamwork, and passionate about service delivery.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Vacation offering

Qualifications

• You must legally be eligible to work in the specified locations.
• Strong client engagement skills.
• Effective problem-solving skills.

Responsibilities

• Provide administrative and client support to high value clients.
• Leverage knowledge to answer client inquiries and support advisors.
• Maintain client files, book appointments, and improve team productivity.

Skills

Analytical Thinking

Business Growth

Client Issue Resolution

Client Service

Customer Experience (CX)

Financial Products

Post-Sales Support

Product Knowledge

Job description

A leading financial institution in Southwestern Ontario is seeking a Financial Services Associate to join their Personal and Business Banking Team. In this role, you will partner with Financial Advisors to support high-value clients in achieving their financial goals. The position involves providing administrative support, building relationships, and being flexible with your work hours, including possible evenings and weekends. The ideal candidate is client-focused, motivated by teamwork, and passionate about service delivery.