Business Architect

Saint Elizabeth; Markham; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading healthcare organization in Canada is seeking a Business Architect to translate business strategies into operational realities. This role involves modeling business processes, optimizing workflows, and ensuring compliance with healthcare standards. The ideal candidate possesses strong analytical and communication skills, coupled with a background in healthcare IT and process management. Opportunity to work in an inclusive environment with competitive compensation and meaningful impact on community health.

Benefits

Competitive Compensation

Flexibility & Support

Growth & Development

Qualifications

• Experience with EHR systems and healthcare documentation.
• Familiarity with enterprise architecture frameworks like TOGAF.
• Experience in process analysis, modelling, and optimization.

Responsibilities

• Capture and document business processes using BPMN 2.0.
• Translate organizational priorities into process architectures.
• Identify gaps and recommend solutions aligned with transformation.

Skills

Healthcare IT standards

BPMN modelling tools

SaaS architecture understanding

Communication skills

Analytical mindset

Education

Bachelor’s degree in Business Administration or Information Systems

Tools

JIRA

Visio

MEGA

Boomi

Job description

Join us in re‑imagining health care with the largest social enterprise in Canada. SE Health is leading a multi‑year enterprise transformation project that leverages human‑centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud‑native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles that prioritize team decisions, long‑term planning, process standardization, data‑driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Job Summary

The Business Architect role is a critical part of SE Health’s Enterprise Architecture function, responsible for translating business strategy into operational reality. This role provides a structured view of how SE Health operates today and how it must evolve to support organization‑wide modernization and ongoing digital transformation. The Business Architect captures, models, and optimizes clinical and business operations using BPMN 2.0 across legacy systems and modern SaaS platforms, ensuring compliance, scalability, and standardization. The role enables future‑state workflow design that enhances digital patient care and the workforce experience. By bridging business needs with technology enablement, the Business Architect supports data‑driven decisions, process governance, and change adoption, and plays a central role in integrating new digital platforms across the enterprise while contributing directly to SE Health’s mission of delivering exceptional home and community care.

Job Responsibilities

Business Process Modelling and Documentation

• Capture and document current state and future state business processes using BPMN 2.0
• Develop end to end workflows, process maps, and diagrams that visualize operations and system interactions.
• Ensure models are accurate, standardized, and reusable across transformation initiatives.
• Model processes involving legacy systems and modern SaaS platforms, ensuring operational clarity and scalability.

Strategic Alignment of Business Capabilities

• Translate organizational priorities into process architectures and capability structures that enable scalability, digital enablement and improved service delivery
• Connect business processes to enterprise architecture views including people, data, applications and technology to support a unified enterprise model
• Identify capability gaps and recommend process solutions aligned with transformation roadmaps and modernization initiatives
• Partner with senior leaders to provide insights that support prioritization, investment planning and operational readiness

Analysis, Optimization and Continuous Improvement

• Identify inefficiencies, gaps, and automation opportunities to enhance productivity and service quality.
• Define performance measures for key processes and build visibility into operational variances impacting quality and client experience.
• Propose improvements that enhance workflow efficiency, reduce manual effort and ensure consistent execution across teams.
• Support business case development for digital and process change investments with data driven insights.

Collaboration and Cross Functional Facilitation

• Work closely with business units, Digital teams, PMO and product owners to gather validated requirements and ensure alignment on operational outcomes.
• Facilitate design workshops, mapping sessions and reviews that drive understanding and agreement across stakeholders at all levels.
• Document and communicate process impacts and transition requirements to support adoption and change management.
• Build strong relationships that promote transparent communication and shared accountability for process success.

Standards, Governance and Process Repository Management

• Establish modelling standards, templates, naming conventions and BPMN taxonomy to drive consistency.
• Maintain an accurate and up to date process repository with version history and traceability.
• Ensure alignment to privacy, security and healthcare compliance obligations such as PHIPA and HIPAA.
• Promote BPM maturity by coaching teams on modelling practices.

Integration, SaaS Enablement and Technical Governance

• Collaborate with solution architects to align business process models to system integrations, APIs and data flows.
• Assess legacy workflows and dependencies to support transition toward modern SaaS architectures.
• Document integration points critical to workflow continuity and user experience during modernization.
• Support architecture decision making to ensure secure and compliant enablement of health information across cloud and hybrid environments.

Healthcare and Homecare Workflow Modelling

• Model clinical and operational workflows that reflect home and community care delivery requirements.
• Ensure process alignment with healthcare data interoperability standards including HL7 and FHIR.
• Support transformation of scheduling, documentation and care coordination workflows unique to healthcare service delivery

Qualifications

Required Skills & Qualifications

• Strong knowledge of legacy system architecture and modernization strategies
• Experience with healthcare IT standards including HL7, FHIR and EMR or EHR systems
• Understanding of SaaS architecture, APIs and integration patterns
• Familiarity with data governance and privacy regulations in healthcare settings
• Proficiency in BPMN modelling tools integrated with enterprise architecture platforms such as MEGA or Boomi
• Proficiency in Visio and swim lane process mapping
• Working knowledge of JIRA for requirements and workflow tracking
• Bachelor’s degree in Business Administration, Information Systems or related field
• Proficiency in BPMN 2.0 and modelling tools such as Visio, Sparx Enterprise Architect or similar
• Strong understanding of business process management principles
• Experience in process analysis, modelling and optimization
• Familiarity with enterprise architecture frameworks such as TOGAF or ArchiMate is an asset
• Excellent communication and facilitation skills for cross functional collaboration
• Analytical mindset with the ability to translate complex concepts into clear models

Preferred Certifications

• Certified Business Process Professional (CBPP) or equivalent
• BPMN Practitioner Certification
• TOGAF or Business Architecture certification
• Experience working with homecare delivery models and scheduling systems
• Exposure to clinical documentation platforms and digital health ecosystems
• Hands on experience in migration projects from legacy platforms to SaaS solutions
• Knowledge of AI and automation concepts and their application to workflow efficiency

Why Join SE Health?

• Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, supportive housing and exclusive staff perks.
• Flexibility & Support – We offer a unique hybrid model with work‑from‑home options, flexible scheduling and an inclusive culture to help you thrive
• Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
• Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not‑for‑profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID‑19. Fully vaccinated means a person has received both doses of the COVID‑19 vaccine and it has been 14 days since the last dose.

If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at [e-mail] at your earliest convenience.