Business Analyst & AI Solutions Consultant

NFQ; Laval (administrative region), Montreal (administrative region); On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Laval, Canada is seeking a Business Analyst to drive clarity across complex client initiatives. You'll gather and validate business requirements and serve as a liaison between clients and technical teams. Ideal candidates have over 3 years of experience in business analysis, with excellent communication skills and proficiency in AI tools. The role offers competitive pay, flexible hours, and a collaborative work culture focused on client success.

Benefits

Competitive pay plans

Flexible working hours

Office perks and team activities

Qualifications

• 3+ years of experience in business analysis, preferably in complex software/information systems.
• Strong proficiency with AI, BA tools, and modeling techniques.
• Excellent communication and stakeholder management skills.

Responsibilities

• Gather, analyze, and validate complex business requirements.
• Define and document business processes and requirements.
• Act as the primary liaison between clients and technical teams.

Skills

Business analysis

Stakeholder management

Agile methodologies

Analytical thinking

Fluency in French

Fluency in English

Job description

We build the tech that moves industries forward. We have our eyes set on AI, energy, logistics, sports and other complex and exciting segments.

We believe in an innovative approach to solving deep issues and encourage our people to find their own solutions. We are constantly rethinking processes, business models, architecture, and tech stacks.

We foster a sense of curiosity, experimentation, and passion beyond code. With us, you can easily deepen your knowledge in any field you’re curious about. And because we work across many industries, you’ll be gaining the experience others can only dream of.

As a Business Analyst, you’ll drive clarity and alignment across complex client initiatives—translating business needs into actionable insights and enabling impactful, scalable outcomes. This role offers a unique opportunity to shape stakeholder success and elevate the way we deliver value.

In this role, you will:

• Lead stakeholder collaboration to gather, analyze, and validate complex business requirements
• Define and document business processes, functional and non-functional requirements, using industry-standard tools and methodologies
• Act as the primary liaison between clients and technical teams, ensuring mutual understanding and alignment of solutions with business goals
• Oversee project scope, timelines, deliverables, and change management, ensuring requirements are implemented as intended and stakeholders are informed
• Conduct strategic gap analysis, propose and design TO-BE solutions, and support decision-making through data-driven insights
• Ensure solution supportability, user adoption, and post-implementation success
• Mentor and support business analysts, contributing to team capability development and knowledge sharing

What you will bring:

• 3+ years of experience in business analysis, preferably complex software/information systems development environments
• Strong proficiency with AI, BA tools and modeling techniques
• Proven expertise in eliciting, documenting, and managing complex requirements and translating them into actionable specifications
• Excellent communication, facilitation, and stakeholder management skills across technical and non-technical audiences
• Ability to lead workshops, drive consensus, and influence decision-making at senior levels
• Familiarity with Agile, Scrum, or hybrid project methodologies; ability to manage backlogs, prioritize epics, and work in cross-functional teams
• Experience writing detailed documentation, user stories, process models, and acceptance criteria
• Strong analytical thinking with a strategic mindset and a drive for continuous improvement and user-centric outcomes
• Fluency in both French and English

Nice to have:

• Solid understanding of AI and major LLMs
• Experience in logistics industry (Freight, Transporters)

What we offer:

• A working culture that is high performing, ambitious, collaborative and fun
• Competitive pay plans
• Flexible working hours
• Office perks and team activities

Why This Role Is Special

You won’t be selling “software.”

You’ll be selling operating upgrades.

You won’t be measured by demos booked. You’ll be measured by client success and recurring revenue.

You’ll be part of the team building the AI consulting and AI agent layer for SMBs across North America.

If you have any questions, please contact me at [e-mail] or via Linkedin.

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