Business Analyst Advisory - HR Technology

Scotiabank; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading financial institution in Toronto seeks a Technical Business Lead Analyst to join a skilled architecture team. You will collaborate with various stakeholders to translate business needs into actionable technical requirements. The role requires 3+ years of experience in technical business analysis and proficiency in SQL. Join us in an inclusive environment that supports your career growth while delivering impactful solutions.

Benefits

Competitive rewards package

Online and in-person courses

Comprehensive medical, vision, and dental benefits

Qualifications

• 3+ years of working experience in system or technical business analysis.
• Ability to manage competing priorities in a fast-paced environment.
• Bilingualism in Spanish/English is an asset.

Responsibilities

• Collaborate with teams to maintain HR business applications.
• Translate business needs into technical requirements.
• Conduct regression testing and identify bugs.
• Create documentation like user stories and process flows.

Skills

SQL Scripting

Technical analysis

Agile methodologies

Communication skills

Problem-solving

Education

Post secondary degree in computer science or related field

Tools

Service Now

Jira

Dynatrace

Splunk

Job description

Requisition ID: 234190

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

You will be joining a highly skilled architecture and engineering team dedicated to developing and supporting Global HR applications. This team contributes to the overall success of Global HR Technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives.

The Role

As a Technical Business Lead Analyst, you will collaborate with Product Owners, Engineers, Architects and QA testers to ensure technical requirements received for changes on existing applications are reviewed and understood by all to allow smooth releases of new projects and application changes. Your responsibilities include technical troubleshooting, thorough analysis of business requirements and providing solutions to complex issues.

What will you do?

• Collaborate with teammates to plan, design, develop, test, and maintain HR business applications.
• Translate business needs into clear, actionable technical requirements, and ensure requirements are feasible and aligned with system capabilities.
• Collaborate with technical team to define overall testing approach and perform acceptance testing to validate business requirements in rapid iterations.
• Assist in creating test cases, execute test cases, conduct regression testing, identify and resolve bugs.
• Tracking and troubleshooting software bugs and investigating the root cause.
• Identify opportunities for process or system improvements to management team and product owners, based on recurring issues or feedback.
• Create clear documentation like user stories, requirements, and process flows.
• Facilitate meetings, demos, and status updates to ensure alignment between stakeholders. Track progress and ensures timely delivery of milestones.

What do you need to succeed?

• Post secondary degree in computer science, Information Technology, business analysis, or a related field is preferred.
• 3+ years of working experience in system or technical business analysis.
• Extensive SQL Scripting with ability to Query and write stored Procedures.
• Working knowledge of ticketing systems (Service Now, Jira), SQL tools and monitoring tools (Dynatrace, Splunk).
• Technical working experience in a full or hybrid Agile environment. Knowledge of Agile and Scrum methodologies.
• Solid understanding of Employee Lifecycle
• Strong knowledge of HR technology Business Processes
• Ability to understand and evaluate existing systems and propose improvements.
• Understanding how systems communicate and integrate via APIs. Understanding of databases and ability to query data.
• Ability to manage competing priorities and deliver results under fast-paced environment.
• Creativity and flexibility to identify technical solutions to resolve business problems in a rapidly changing and demanding environment.
• Passion for contributing to high-performance teams.

• Exceptional written and communication skills to be able to explain complex technical solutions and concepts.
• Knowledge of programming languages is nice to have.

• Bilingualism in Spanish/English is an asset.

What's in it for you?

• Work in an inclusive and collaborative environment that fosters creativity, curiosity, and celebrates success.
• Access to the tools and technology needed to create impactful customer experiences.
• We value your talent and aim to help you grow with us, providing the tools for success in your role and career.
• Benefit from a multitude of online and in-person courses to enhance your current skills or learn new ones.
• Enjoy a competitive rewards package that includes a base salary, performance bonus, pension and profit-sharing matching programs, paid vacation, personal & sick days, and comprehensive medical, vision, and dental benefits from day one.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.