Business Analyst

Commsoft Technologies Inc.; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A software solutions provider in Montreal is seeking a Business Analyst to analyze client business processes and recommend tailored solutions. The role involves participation in implementation planning, project management support, and continuous improvement of processes. Benefits include health and wellness allowance and flexible Fridays, fostering a balanced work environment.

Benefits

$200 health and wellness allowance per year

Option to finish work on Fridays at noon all year long

Responsibilities

• Identify and analyze a client’s business processes and needs.
• Identify the required steps for the implementation of a module.
• Propose concrete solutions tailored to a client’s needs.
• Participate in planning implementations.
• Help write project specifications.
• Configure system components based on processes.
• Test and revise processes.
• Stay on budget and schedule.
• Promptly communicate potential risks.
• Actively participate in project management meetings.
• Support project managers in creating progress reports.
• Ensure continuous improvement of assigned processes.
• Document and communicate observations post-project.

Job description

Overview

Under the authority of the Manager - Professional Services, the business analyst will perform activities allowing them to understand the structure, policies and operations of the organization in order to be able to recommend and implement adequate solutions for a client’s business processes.

Responsibilities

• Identify and analyze a client’s business processes and needs.
• Identify the required steps for the implementation of a module.
• Propose concrete solutions tailored to a client’s needs.
• Participate in planning implementations.
• Help write project specifications.
• Configure system components based on processes put in place with the client.
• Test and revise processes.
• Stay on budget and on schedule while also following-up with the project manager.
• Participate in creating a client kickoff strategy for their move to an ERP system.
• Promptly communicate potential risks and propose solutions.
• Actively participate in project management meetings.
• Support project managers in creating progress reports and management indicators.
• Ensure the continuous improvement of their assigned processes.
• Support customers and the working team during the postmortem project analysis and makes sure to document and communicate their observations and recommendations to management.
• Enter their tasks as required by billing deadlines.

Benefits

$200 health and wellness allowance per year

Option to finish work on Fridays at noon all year long