Branch Manager

RBC; Trois-Rivières; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading financial institution in Trois-Rivières is seeking a Branch Manager to lead and motivate a team ensuring a memorable client experience. The ideal candidate will have mutual funds accreditation and a minimum of 2 years of sales experience, with strong skills in talent management and bilingual abilities in English and French. This role involves driving client acquisition and fostering engagement within a dynamic team environment. Competitive compensation and development opportunities are offered.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Development opportunities

Qualifications

• Minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Minimum 3 years in a people management role.
• Bilingualism (English and French) required.

Responsibilities

• Deliver results and support new client acquisitions.
• Lead change and allocate resources to meet community needs.
• Ensure high employee engagement through recruiting and talent management.

Skills

Building Talent

Critical Thinking

Inspiring

Long Term Planning

Education

Mutual Funds accreditation (IFIC or CSC)

Completed mutual fund branch management exam

Job description

Job Description

As a Branch Manager, you are a localmarket leader,motivatingand coachingyour teamtocreateamemorableexperienceforclients.Inside and outside the branch, youcapitalize on emerging market opportunities and act asan RBC Ambassadorwithin the community you work in.Sharing common goals, purpose, vision,and values with otherRBC partners, youbuild relationships andencouragecollaboration across all roles, as well assteward digital enablement and multichannel usage.As a team leader, yousupport the ongoing development of staff through consistent routines to ensurea high levelof employee capability and engagement.

What will you do?

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver an memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs.

Nice-to-have

• Experience in both business and personal banking
• Strong track record of building and maintaining client relationships in the finance or service sector

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Financial strength and strong brand to support your goals

Job Skills

• Building Talent
• Critical Thinking
• Inspiring
• Long Term Planning

Additional Job Details

Address: 3105 BOUL DES RÉCOLLETS: TROIS-RIVIÈRES

City: Trois-Rivières

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-22

Application Deadline: 2026-01-09

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.