Branch Manager

Fairstone; Quebec; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian financial services provider is hiring a full-time Branch Manager in Ste‑Foy, Quebec. The role emphasizes developing client relationships, optimizing branch profitability, and leading a team. Candidates should have a college diploma and 3-5 years of financial sector experience. Benefits include flexible hours, a comprehensive benefits package, and professional development opportunities. Join a company that values work-life balance and employee engagement.

Benefits

Minimum 15 days vacation

Flexible Hours / Work-Life Balance

Comprehensive Benefits Package

Pension Contribution

Tailored wellness solutions

Competitive base salary

Reward program for travel or merchandise

Employee discounts at various retailers

Paid online learning courses

Supportive and collaborative culture

Qualifications

• 3-5 years of professional experience in sales in the financial sector.
• Ability to manage multiple priorities in a dynamic environment.
• Proven ability to build strong client relationships.

Responsibilities

• Lead the overall success of the branch and optimize profitability.
• Drive business growth by developing new client opportunities.
• Ensure compliance with all governing regulations.

Skills

Excellent interpersonal skills

Strong communication skills

Self-motivated and proactive

Education

College diploma preferred (B.Sc. or B.A.)

Job description

WHO WE ARE

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.

Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Ste‑Foy, Quebec branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.

A regular day for you will include

Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:

• Leading the overall success of the branch by maintaining and optimizing branch profitability

• Growing the business by developing new opportunities and supporting client acquisition through multiple channels

• Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.

• Implementing people strategy that attracts, retains and develops talent

• Driving accountability and coaching team members to achieve operational, developmental and customer experience expectations.

• Leading any change initiative and ensuring all relevant information is cascaded to their teams

• Ensuring high employee engagement and developing individual development plans

• Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures

• Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality

• Acting as a Fairstone ambassador in local communities and projecting a positive company image

What we can offer you!

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.

• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone.

• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).

• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.

• Wellness: Tailored well-being solutions available 24/7.

• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.

• Reward Program: Collect points for travel or merchandise.

• Employee Referral Program: Earn a bonus when referring a friend.

• Employee Discounts: We offer numerous discounts at various retailers.

• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.

• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Requirements

• College diploma preferred (B.Sc. or B.A. with coursework in business).

• Three to five years of professional experience directly related to sales in the financial sector (ideally in consumer credit) or three to five years of prior management experience.

• Excellent interpersonal skills and strong ability to build client relationships.

• Strong communication skills with employees, managers, and clients at all levels.

• Demonstrated verbal and written communication skills, as well as active listening.

• Self-motivated, proactive, and able to take initiative.

• Ability to work a flexible schedule in a dynamic environment and manage multiple priorities.

Time Type

Full time Job Type: Permanent

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work ® Canada for 2025 and Montreal’s Top Employers 2025 by Canada’s Top 100 Employers!